蜂酒店 (S Bee Hotel)

Sampah dalam tandas tak dibuang masih bekas penghuni sebelumnya, bau rokok kuat padahal sudah minta Non-Smoking room, terlalu banyak habuk dalam bilik, untuk lokasi amat strategi & pengkhimatan sangat memuaskan

Great location with shopping mall nearby and food to eat. All walking distance!

Receptionist was welcoming and pleasant to talk with, room was decently well maintained (Didn't take pictures) and it felt okay to good for a night's stay. Nearby is Paradigm Mall where the picture was the DipnDip chocolate crepe that I bought, delicious 😋

about 6mins walk to paradigm mall bed seems clean aircon cold enough comes with hairdryer and toothbrush simple room for 1 night stay

The room was visibly cleaned haphazardly with half-used toilet rolls and leftover drinks hanging on the doorknob of the toilet. The drain in the toilet had a super bad odour that made it hard to even breathe in. The hairdryer was working but the entire device was hanging on a thin thread of wire which can be very dangerous. The extra pillow provided was also mouldy and the cardboard smelt really bad. The aircon was working fine but when you first enter the room the air would be stale and it can get quite humid. Came back on the second night to a door that was unresponsive to our room key card. The service of the staff was ok though.

SEBUAH HOTEL BUDGET YANG SENANG UNTUK DIAKSES DAN PARKING YANG SENANG

Booked non-smoking room, but few rooms also with cigarette smell and cigarette butt in toilet basin and floor. (I requested to change room) Sticky room floor. Cracked toilet bowl, dew unsafe to use. Also saw stray cat vomit on table at lobby waiting area. So far, the location is good. Friendly staff.

The customer service could have been better upon check in. The lady at the front desk was busy on her phone and didn’t bother checking details of my check in. Even the gentleman during the night was equally ignorant I wonder how these staff were stationed to sit there doing their own thing instead of working. Location was ok but staying experience is definitely terrible. The rooms were run down, window ledges broken, rooms had strong cigarette smell, shortage of towels for the family room, phone spoilt, no Wifi password, air con was dripping, the safety of the guest is important. There were too many encounters with drunk occupants who argued with the staff and noisy throughout the night. They even tried to misbehave. We did not escalate this to the front desk because their customer service was poor. No rapport with guest, me being a hotelier myself find this ridiculous. Staff has to be trained and ensure the quality of stay. The type of customers they take might obstruct others stay. Especially with windows broken there might be a high possibility of theft therefore I had to carry all personal belongings everywhere. Overall I’m glad to stay safe with my children and elderly mum but never returning there again.

客服服務非常差，入住後發覺沒有沐浴露和洗髮水，下去要求他給我們，她説酒店沒包括供應沐浴露和洗髮水，還叫我去app 確認説上面有寫，可是永安 app 裏沒説沒提供，我還問那我是不是不用洗澡了，他還讓我自己去後麪雜貨店買，大半夜十二點讓顧客自己去買，真無言，第一次住這麼差勁的酒店，第一次説酒店的沐浴露和洗髮水要自備，要租這間酒店的人慎重考慮，非常骯臟的酒店The customer service was very poor. After checking in, she found that there was no shower gel and shampoo available. She went down and asked him to provide them to us. She said that the hotel did not include the supply of shower gel and shampoo, and even asked me to go to the app to confirm that it was written on it. However, the 永安 app did not say that it was not provided. I also asked if I didn't need to take a shower anymore. He even asked me to go to the grocery store behind me and let the customer buy them themselves at midnight. It was really speechless. This was the first time I stayed in such a terrible hotel, and the first time she said that the hotel's shower gel and shampoo needed to be brought by oneself. Those who want to rent this hotel should，very dirty hotel

Room cleanliness still ok acceptable. Location convenient to paradigm mall shopping. Bed mattress comfortable. Water and coffee mix prepare well. Only unhappy things is feeling hot in the room, air cond not enough cold.