曼谷河畔薩利爾酒店 (The Salil Hotel Riverside Bangkok)

酒店餐廳品種豐富，服務員熱情待客，酒店有接駁船，來回周邊商場，景點很方便。我和家人玩的很盡興，希望下次再來。

挺不錯的，早餐很豐富，服務人員也很專業。專用遊輪碼頭出行確實感受不一樣，泰國的河邊碼頭酒店確實挺有特色。

性價比高 老外很多 房間不潮濕 下次還會選擇去住。 外面不遠就有711。旁邊貌似是個警察局。游泳池的水感覺也很乾凈。還有免費shuttle boat服務。

在老城區的感覺，最大優點是靠近河邊，還有自己的遊輪免費坐，這個餐廳也還不錯，吃了兩頓，設施這些都齊全，服務中規中矩，裝修我覺得有點點女性化，感覺還是可以的。

環境優美，氣氛佳，適合全家旅遊居住 慢曼谷最佳的住宿環境，對面就是iconsiam ，逛街也方便，餐廳品質很高

曼谷河畔Salil酒店坐落湄南河邊，環境寧靜寫意，房間乾淨企理，配備簡易廚具。免費接駁船直達Asiatique侏羅紀園區同沙吞BTS站，出行超方便，露天泳池打卡一流，服務熱心。

酒店員工非常親切，有禮貌！酒店入大堂不大，但入內很舒服，很新式的裝修。房間乾淨，設施齊全。唯一就是泳池設施的位置有點骯髒，顧客離開後的飲品食品，沒人收拾，地上還有不少吹落地下的垃圾。小朋友説泳池水很骯髒，有昆蟲屍體、髮飾等細垃圾，泳池內瓷磚鬆動，應該沒有更換池水和沒有足夠的泳池服務員去即時清理。和有一點就是電梯太早關冷氣，晚上十時多回去就關了。和大棠樓上的娛樂室，有桌球和遊戲機，說明不會關閉，但是冷氣也很早就關了，回去酒店去玩耍的時候，熱到成身大汗。應該設置如有客人上去可以自行開啟冷氣就好了。。最後想表達如果酒店有免費咖啡就更加好了，除了房間有咖啡機，在大堂休息和等候去機場的時間需自費在Mini 吧購買咖啡。

超級喜歡！入住酒店完全就是貴族級的享受，泳池和房間都很漂亮去。泳池很美，旁邊更有一間cafe，很方便。河畔有船，可搭去icon siam。就算其實從市中心打車過來並不算太遠，酒店走出去外面有一間7-11，再走10分鐘也有按摩店。

2026年6月12 號晚上10點我點了外賣， 22:30 我看送到了於是打電話給前台問是否可以幫忙送來1409房間， 酒店回覆是不可以，必須自己去大廳取。 當我到了大廳， 我發現我點的超市外賣沒在前台， 到處找， 找不到。 然後我打電話給送餐的Grab 司機， 司機説大廳的員工讓他拿走！ 員工説不準放在這裏！！ 説因為訂單上沒有寫房間號 沒有寫名字 。 我已經付款的外賣， 我送貨地址是Saili 酒店， 如果我的地址錯誤那麼是我的損失。 憑什麼讓外賣員把東西拿走？？ 酒店這時三個員工都來狡辯： 因為你沒寫房間號！ 因為你下單名字和你登記入住名字不一樣！ 請問誰會知道點外賣的時候需要寫上護照拼音， 和房間號！ 前台明確拒絕不會幫客人送食物到房間， 為什麼我要寫房間號？ 另外， 入住酒店的時候， 酒店什麼地方告知過客人點外賣必須寫房間號？ 晚上22:30 我在大廳等着外賣員送回來， 沒任何人來道歉， 完全沒有五星酒店的服務理念， 酒店員工都來指責我“ 你沒有寫護照名字” “ 你沒有寫房間號” 他們沒任何錯！ 作為一家自稱五星級的酒店，我看到的不是解決問題的態度，而是推卸責任和指責客人。 更糟糕的是，當晚接近23:00回到房間後，我又在沙發旁發現了一衹大的紅螞蟻，照片為證。 這次入住體驗讓我非常失望。酒店規模不大，本以為環境安靜、服務會更細緻，結果無論是服務意識、問題處理能力還是客房衞生，都遠遠達不到五 星級酒店應有的標準。 On June 12, 2026, at around 10:00 PM, I ordered groceries through Grab for delivery to the hotel. At approximately 10:30 PM, the app showed that the order had been delivered. I called the front desk and asked if they could help send it to Room 1409. The hotel informed me that they do not provide this service and that I would need to come down to the lobby to collect it myself. When I arrived at the lobby, I discovered that my groceries were nowhere to be found. I searched around but could not locate them. I then called the Grab driver, who told me that a hotel employee had instructed him to take the order away because it was not allowed to be left at the front desk. The reason given was that the order did not include a room number or guest name. This was extremely frustrating. The groceries had already been paid for, and the delivery address was clearly the Saili Hotel. If I had entered the wrong address, that would have been my responsibility and my loss. But on what basis does the hotel have the right to tell the driver to take away a paid order that had already been delivered? At that point, three hotel employees came to justify their actions, repeatedly insisting that the problem was mine because I had not included a room number and because the name on the order did not exactly match the name on my hotel registration. How would any guest know that they are required to enter the exact passport spelling of their name and their room number when ordering food delivery? The hotel never informed guests of such a policy during check-in. Furthermore, if the front desk had already made it clear that they would not deliver food to guest rooms, why would including a room number even be necessary? Another important question: where, exactly, does the hotel inform guests that food delivery orders must include a room number and the registered guest name? I was never told this at check-in, nor was any written policy provided. From 10:30 PM onward, I waited in the lobby for the driver to return with my groceries. Not a single employee apologized for the inconvenience. Instead, the staff repeatedly blamed me, saying, “You didn’t use your passport name” and “You didn’t provide a room number,” as though the hotel had done absolutely nothing wrong. For a hotel that claims to be five-star, I witnessed no willingness to solve a problem, only excuses and blame directed at the guest. To make matters worse, when I returned to my room shortly before 11:00 PM, I found a large red ant beside the sofa. I have photos as evidence. This stay was extremely disappointing. The hotel itself is relatively small, and I chose it expecting a quiet and relaxing weekend with attentive service. Unfortunately, the service attitude, problem-solving ability, and room cleanliness all fell far below what I would expect from a five-star hotel. I hope management takes this feedback seriously and improves both staff training and guest service standards to prevent other guests from having a similar experience. 希望酒店管理層能夠認真檢討員工培訓及服務流程，避免其他客人再遇到類似情況。

設施：設施非常完善，但是由於我們行程有點趕，所以向水療之類的都沒有體驗到，但是還是遊了泳，坐了酒店輪渡到暹羅天地非常方便。酒店內有餐廳和香氛店，都還是很不錯。 服務：服務非常好，尤其是門口小哥和前台的小姐姐，門口小哥特別熱情，歡迎蘋果汁很好喝，小姐姐還給我們兩杯。

一早sent email 到酒店講因為係預早慶祝我老公生日, 所以要求twin bed, 近life, early check in。 到當日, 我12點多到達只能先登記, 房間沒有預早給我, 要我3點回去(但我之後轉酒店：GCP Lumphini, 又係1點到, 房間已經準備好), 原本F.O給我寫好一個房號26xx, 但到我兩點多回去時給我另一間26xx, 我要求兩張單人床, 結果給雙人床, 我觀察入住率只是4成, 房間亦不近電梯, 都竟然達不到我的要求。失望。 房間清潔程度一般, 咖啡漬在地上連續兩三日都沒有清洗, 房內拖鞋是布的, 所以不會因為新住客而更換。 酒店有自己碼頭, 不過得一艘, 時間相差一小時, 實在不方便；陸路最近BTS站係Saphan Taksin, 步行相信要30mins, 所以我哋一家出入都使用坐巴士，75號/1號...都會經過Tops 商場。 如果單純想拍照那就沒話說. 不過我自己就唔會再入住。

酒店房間景觀理想，入住當晚幸運地看到煙花，相當震撼，房間清潔滿意，值得再次入住

房間很漂亮，整潔，寬敞。 早餐很豐富，但酒店太新，員工未能提供滿意的服務，教混亂