獨立城堪薩斯城温德姆速8酒店 (Super 8 by Wyndham Independence Kansas City)

From the moment we stepped through the front door the stay was crap. There was no front desk clerk. There is literally a kiosk with a guy from India on the screen. They outsourced their front desk to India. In the morning there was someone at the desk, but for check in it was the kiosk. Then at midnight my wife woke me up... bed bugs. They wouldn't refund us since we already stayed for more than a few hours. So I tried to negotiate... how about letting us out of the reservation for the next 2 nights since I rsvp'd for 3? Na, we will just move your room. No, we are not staying here. We did not pay for bed bugs. OK, we will let you out for the bed bug room, but not the room that didn't have them (we had 2 rooms). Finally after threatening to write a review they gave us a refund for both rooms.

I had a very nice stay. I was there for business. My room was very clean but I walked to the ice machine just across the hall and my feet got soaked. Nothing worse then wet socks. Must of had a machine leak because in the morning they had towels and a blower on the floor. Stuff happens. I like that there was someone there attending at all times because unfortunately the area needs some City Clean Up. Again, not the Hotels fault but I appreciate them looking over the parking lot. Sure would have liked a coffee maker. I will stay there again.