Customer service was meh. She didn’t greet me coming in and her attitude was not of a great customer service front desk person. I checked in at 2 because my email stated I could check in at 2 pm and she informed me that it wasn’t til 3 pm well she wasn’t apologetic about it nor offered any apology due to the miss information. The room was decently cleaned but there were hairs in the bathroom that should have been sweeper up or wiped up. The refrigerator is old and doesn’t keep things cold enough. The ice machine was still broken from what I read in a last review. It’s been broken for too long. The location is good for the area. No problems on the nights we stayed. There are no extra services or amenities that we were offered. I mean we got what we paid for. My most of all petty things. Is when you work at the front desk, have some manners, be polite, and think if you can do better when you talk to the person in front of you.
Is nice place , wish maybe have some kind of place for the animals to do the business! And the mattress maybe not so spring .
The lady’s at front desk is nice 😊
訪客
情侶
帶壁爐的特大床套房-無煙
入住於2024年05月
2.2
還行
評價於:2024年05月20日
Laundry was closed
The room had a fireplace which rattled constantly in the wind. We complained and said nothing they can do
So this 5 feet from the bed = stuff all sleep
Customer service was meh. She didn’t greet me coming in and her attitude was not of a great customer service front desk person. I checked in at 2 because my email stated I could check in at 2 pm and she informed me that it wasn’t til 3 pm well she wasn’t apologetic about it nor offered any apology due to the miss information. The room was decently cleaned but there were hairs in the bathroom that should have been sweeper up or wiped up. The refrigerator is old and doesn’t keep things cold enough. The ice machine was still broken from what I read in a last review. It’s been broken for too long. The location is good for the area. No problems on the nights we stayed. There are no extra services or amenities that we were offered. I mean we got what we paid for. My most of all petty things. Is when you work at the front desk, have some manners, be polite, and think if you can do better when you talk to the person in front of you.
Is nice place , wish maybe have some kind of place for the animals to do the business! And the mattress maybe not so spring .
The lady’s at front desk is nice 😊
訪客
情侶 帶壁爐的特大床套房-無煙
入住於2024年05月
2.2
還行
評價於:2024年05月20日
Laundry was closed
The room had a fireplace which rattled constantly in the wind. We complained and said nothing they can do
So this 5 feet from the bed = stuff all sleep
訪客
家庭旅遊
帶廚房的大床套房-禁煙
入住於2026年07月
訪客
家庭旅遊
豪華無障礙禁煙客房(2張大床)
入住於2026年07月
Falankefugaolishi
家庭旅遊
2張大床 - 豪華間 - 禁煙
入住於2026年06月
訪客
情侶
2張大床 - 豪華間 - 禁煙
入住於2026年03月
匿名用戶
與好友旅遊
2張大床 - 豪華間 - 禁煙
入住於2026年02月
lidongf1947
家庭旅遊
2張大床 - 豪華間 - 禁煙
入住於2026年02月
訪客
家庭旅遊
豪華大床間 - 禁煙
入住於2025年07月
Dr.Micah
家庭旅遊
豪華特大床房(禁煙)
入住於2025年08月
訪客
家庭旅遊
2張大床 - 豪華間 - 禁煙
入住於2025年04月
訪客
情侶
帶壁爐的特大床套房-無煙
入住於2024年05月
訪客
家庭旅遊 帶廚房的大床套房-禁煙
入住於2026年07月
訪客
家庭旅遊 豪華無障礙禁煙客房(2張大床)
入住於2026年07月
Falankefugaolishi
家庭旅遊 2張大床 - 豪華間 - 禁煙
入住於2026年06月
訪客
情侶 2張大床 - 豪華間 - 禁煙
入住於2026年03月
匿名用戶
與好友旅遊 2張大床 - 豪華間 - 禁煙
入住於2026年02月
lidongf1947
家庭旅遊 2張大床 - 豪華間 - 禁煙
入住於2026年02月
訪客
家庭旅遊 豪華大床間 - 禁煙
入住於2025年07月
Dr.Micah
家庭旅遊 豪華特大床房(禁煙)
入住於2025年08月
訪客
家庭旅遊 2張大床 - 豪華間 - 禁煙
入住於2025年04月
訪客
情侶 帶壁爐的特大床套房-無煙
入住於2024年05月