Zsmart智尚酒店(南京夫子廟秦淮河店) (Zsmart Hotel (Nanjing Fuzimiao Qinhuaihe))

服務很好。住宿設施良好衞生乾淨舒適。櫃枱人員友善樂於助人。住宿位置很好，靠近夫子廟，秦淮河，走路可抵達。

地理位置方便，酒店對面就是夫子廟，秦淮河，前台服務員接待周到

✅服務：前台工作人員態度很好，還貼心免費幫忙升級了房型，服務周到暖心。 ✅衞生：房間打掃得乾淨整潔，空間寬敞，整體衞生狀況很不錯。 ✅交通：酒店臨近夫子廟，地理位置優越，出行交通十分便利，遊玩很方便。 整體入住感受超預期，值得推薦！

設施：很齊全 衞生：很乾凈 環境：周圍很便利 服務：很好

設施：相對來説比較老舊一點，電視也比較小，格局有點不太適應，淋浴間是透明的，衹有一側能拉簾子 衞生：衞生還可以，因為酒店比較老舊的感覺，所以感覺不是太好吧 環境：周邊挨着景區，位置很好，房間非常多，但是層高有點矮，有一點點壓抑的感覺，窗戶下面轉圈一圈的沙發🛋 服務：服務小哥倒是很熱情，也很好，這是唯一覺得非常不錯的點

房間舒適，衞生很好，環境優雅，服務態度很好，不太清楚的事，問服務員給耐心講解，總之很滿意。

酒店位置絕佳，出門就是夫子廟，房間乾淨整潔，服務貼心到位，出行特別方便，性價比很高，下次來南京還選這家。

地理位置是很好的，不過就是房間不太隔音，房間外的人説都能聽清楚，大路上的車也一直在按喇叭，第一天晚上十二點多還能聽見有人在樓下吵架，房間甚至是在7樓。房間也是略舊的，可能有些年份了，房間的燈都是暖黃的燈，不太明亮。第一天入住的時候沒有檢查清楚，晚上喝水的時候才發現房間裏的三瓶礦泉水有一瓶是上一個房客喝過的，如果沒有發現不敢相信多噁心。還好當時有注意到打開的時候非常輕鬆，就去開了另一瓶，發現一瓶的水是滿的，一瓶是少了一口的，當即就聯繫客服了，但是客服的處理和態度真的讓我非常不滿意。當時已經是凌晨十二點半了，客房服務送水來的時候馬上凌晨一點了，我已經説過了明確説過我們已經休息了，你説把水放門口就算了，你們房間隔音這麼差還這麼用力的敲門，還要説“客房服務，給你們水，有人嗎？”，我的朋友甚至已經睡著了都被你們嚇醒了，明確表達憤怒你們也就是這樣用貼紙敷衍，我不知道你們員工培訓是怎麼做的。訂房的時候寫的禁煙房間，房間內也有禁煙標識，但是房間竟然還會有煙灰缸，房間內也一直有煙味。好好重新培訓員工吧，如果房間允許抽煙也不要放“禁煙”這種假訊息了。 The location is great, but the room isn't very soundproof. People outside said they could hear everything clearly, and cars on the main road kept honking. On the first night, around midnight, I could hear people arguing downstairs, even though the room was on the 7th floor. The room itself was also a bit old, probably from several years ago. The lights were warm yellow and not very bright. I didn't check carefully when I checked in on the first day, and only discovered when I went to get water that night that one of the three bottles of mineral water in the room had been drunk by the previous guest. I can't believe how disgusting it would have been if I hadn't noticed. Luckily, I noticed it was very easy to open, so I opened another bottle and found one full and one half-empty. I immediately contacted customer service, but their handling and attitude left me extremely dissatisfied. It was already 12:30 AM, and when room service brought water it was almost 1:00 AM. I had already clearly stated that we were resting, and you just left the water at the door, which is fine, but your room has such poor soundproofing, and you knocked so loudly, saying, "Room service, here's water, is anyone home?" My friend was even woken up by you. I clearly expressed my anger, and you just brushed me off with a sticker. I don't know what your staff training is like. The room was advertised as a non-smoking room, and there were no-smoking signs, but there was an ashtray, and the room constantly smelled of smoke. You really need to retrain your staff. If smoking is allowed in the room, don't put up false "no-smoking" signs.

房間面積還是比較大，地理位置比較優越就在夫子廟對面，過條馬路就到，周邊吃飯也方便，南京大排檔也在附近，入住第一間房間的時候門鎖壞的，後面直接換了一間房間，第二天的員工還是比較負責的

整體入住感受特別好。酒店位置優越，交通出行十分便利。房間打掃得一塵不染，佈局温馨，床品柔軟好睡。前台服務熱情有禮，響應及時，各項設施也都完好齊全。從入住到退房全程都很順暢，性價比很高，已經推薦給朋友了。