BAAN 125 住宿 (BAAN 125 STAY Phuket)

房間很好，東西很全，不過因為是民宿沒什麼服務

位置，房內設施，人員服務態度都很好👍但有兩個很大的問題，晚上及早上都試過無水，剛好碰上我在洗澡，雖然事後有賠償飲品及蛋糕，但這仍然是一個大問題。另外，因為酒店沒有駐守服務人員，所以都沒辦法短時間給予物資上的支援，如牙膏，沐浴露根本不足夠第二天用。後期發現有後備的沐浴露，但紙巾及牙膏仍然不夠。

房間典雅寬敞舒適，設備一應俱全，地點便捷，協助自助checkin服務體貼，美好的住宿經驗，下次來普吉鎮首選。

設施：特別滿意 衞生：特別乾淨 環境：十分適合樓下就是咖啡廳 服務：很好，下次來還會入住

房間：很滿意。空間大，是個一室一廳一廚一衞一陽台的結構，每個房間都不侷促。平台照片真實還原了房間原貌，基本無異。裝修和佈置都很用心，所有鏡子都做了45度角倒角處理。 位置：位於普吉鎮核心位置，出門左轉過一個街口是大金龍地標廣場，可以乘坐免費觀光巴士，一小時一趟，很值得坐。從房間陽台望出去，可以看到普吉鎮南洋風格的街景，晚間熱鬧，晨起寧靜。樓下是baan 125咖啡廳，很小資，店員也很友好，支持寄存行李。 服務：全程自助入住和退房，我加了房東微信，有不清楚的，可以在微信上與房東溝通，回覆比較及時。 全程住得很舒服，很享受，是這趟布吉之行中最中意的酒店！

Baan125 Stay een super mooi en fijne kamer. Wij zaten in de Lente/Spring kamer. Een klein appartementje eigenlijk midden in Old town phuket. Schoon en van alle gemakken voorzien. Het hotel staat in de straat waar elke zondag de Sunday street night market van Old town phuket wordt opgehouden. Ook fijn dat benden een heel goed koffietentje is met allerlei leuke snuisterijen. Locatie goed Sfeer hotel goed Interieur perfect

Best hotel I’ve ever stayed in Thailand! The hotel is located in a street which I don’t know the name of, but I think it’s BAAN STREET cuz it’s BAAN 125#. The room is unexpectedly big and tidy. It’s a self help hotel so there’s no lobby or room service. You have to carry your luggage up to your room, which is perfectly fine to me. Down there on the ground floor there’s a cafe where drinks and desserts are so good and the staff are very nice. The whole wooden building is a vintage, delicate artwork. There’re 4 room available here, which go along with the 4 seasons. There’s a dining room, a washroom, a bedroom and a balcony. I stayed in the Winter Studio. The view from the balcony was not the best cuz the street is out back. But I like it for it offers a peaceful and quiet atmosphere. I had perfect sleep with the sound of the rain falling onto the rooftops outside. I don’t know how they did it since there’s a cafe on the first floor with lots of tourists and music on but it was so quiet up here. No noise at all. Btw they offer 2 coffee coupons which you can use to get 2 cups coffee down there for free. Nice room. Perfect coffee. Quiet sleep. Good vibe. You can definitely find what you want here. I’ll choose to stay here again if I travel to Phuket next time. 設施：perfect 衞生：perfect 環境：beyond perfect 服務：none but perfect

We arrived a few minutes prior to check in and were told by the lady in the coffee shop below that they hadn’t cleaned our room yet and we’d need to wait twenty minutes. We happily sat down with a coffee to wait. Thirty minutes later, I attempted to follow the  check in instructions left to me but the room key was not left where the instructions said it would be so I checked with the lady in the coffee shop again. She told me my room still wasn’t clean. I ended up waiting 50 minutes after check in before she told me it was ready and the key should be there. Again, I tried to follow the check in instructions but our key wasn’t there. I checked with the coffee shop lady again (separately owned business, but she was so incredibly helpful despite it not being her job to help!). She then took pictures of my reservation confirmation and called the owner. The owner said he had double booked the room and other people had already been in the room this whole time. He couldn’t find confirmation of my booking anywhere. The coffee shop owner then said the owner would reach out to me through the platform several times. At this point, I also reached out to support. Support said the owner would reach out to me through the platform. He never did. Instead, I got another automated email telling me how to check into my room (same instructions). Finally, two hours after check in time, support reaches out to me and says they have an “upgrade” to another room and that room is ready for me. I follow the instructions to check into that room (which by the way isn’t an upgrade - it’s the same level/price). The room hasn’t been cleaned - the bed is unmade and slept in, used towels are on the floor, dirty dishes are in the sink and trash is on the table. I reach out to support and let them know. The coffee shop lady also checks on me and I tell her. My husband and I walk around town a bit waiting for our room to be cleaned. An hour later, support messages me that the room has been cleaned. Spoiler alert: it hasn’t even been touched. We let support know again. Our room didn’t end up being cleaned or ready until sometime between 6-7pm, 4-5 hours after check in.  Another couple was also waiting for their room beyond check in time with us originally. Their room was ready a bit sooner than ours, but they later told us they didn’t have any electricity in their room and had to move rooms.  Pros: the location was nice if you want to explore old town and the coffee shop below was superb. Cons: super difficult and late check-in, didn’t receive the room I booked, poor communication, bed was so hard I checked to see if it was even a mattress (and I prefer hard beds!), shoddy cleaning, and the room is set up with windows to the inside of the downstairs businesses -  lights in those businesses were left on overnight making our room pretty bright overnight.

不存在溝通這一説，反正我英語不好，真是太棒了。進房間方式很簡單，後悔在海上浪太多天了，來到鎮上才感覺回到了人間，應該多住一晚，地理位置很好，房間也夠寬敞還有露台，已經向朋友強烈推薦了。唯一的bug就是樓梯又窄又長，抬大箱子真的要了我的老命

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