This was a disastrous and traumatic experience. Having reserved a room and paid for it one month ahead of time, we arrived in the evening and were told that the hotel was oversold and that they did not have a room for us. The hotel arranged for us to be transferred to a property that was 20 miles further distant from the hotel and airport. As we had specifically booked an airport hotel because we had an early departure on the following day, this could not have been less convenient. Furthermore, the alternative property was totally unsuitable for our needs, being designed as long stay accommodation with none of the normal amenities that one would expect from a hotel. E.g. no hairdryer, no facilities to make a hot drink in the room, no on property catering, no restaurant within walking distance and no airport shuttle, etc..
The mattresses were the hardest we had ever experienced.
We had to get up very early to get back to the airport. The Hilton had said they’d arrange an Uber to pick us up, but failed to do so. We had to pay close to $60 to get our own transport to the airport (which 永安 have agreed to reimburse).
This was a disastrous and traumatic experience. Having reserved a room and paid for it one month ahead of time, we arrived in the evening and were told that the hotel was oversold and that they did not have a room for us. The hotel arranged for us to be transferred to a property that was 20 miles further distant from the hotel and airport. As we had specifically booked an airport hotel because we had an early departure on the following day, this could not have been less convenient. Furthermore, the alternative property was totally unsuitable for our needs, being designed as long stay accommodation with none of the normal amenities that one would expect from a hotel. E.g. no hairdryer, no facilities to make a hot drink in the room, no on property catering, no restaurant within walking distance and no airport shuttle, etc..
The mattresses were the hardest we had ever experienced.
We had to get up very early to get back to the airport. The Hilton had said they’d arrange an Uber to pick us up, but failed to do so. We had to pay close to $60 to get our own transport to the airport (which 永安 have agreed to reimburse).
訪客
家庭旅遊
特大床房
入住於2026年10月
訪客
家庭旅遊
兩張大床房
入住於2026年08月
DanxingdaoC
與好友旅遊
兩張大床房
入住於2026年07月
訪客
家庭旅遊
兩張大床房
入住於2026年07月
Youaiyouren
其他
兩張大床房
入住於2026年05月
訪客
情侶
行動聽力無障礙兩張大床房(帶浴缸)
入住於2026年05月
訪客
情侶
兩張大床房
入住於2025年09月
訪客
家庭旅遊
兩張大床房
入住於2025年06月
Jtiamo
家庭旅遊
行動聽力無障礙特大床房(帶無障礙淋浴)
入住於2024年09月
訪客
家庭旅遊
兩張大床房
入住於2024年07月
訪客
家庭旅遊 特大床房
入住於2026年10月
訪客
家庭旅遊 兩張大床房
入住於2026年08月
DanxingdaoC
與好友旅遊 兩張大床房
入住於2026年07月
訪客
家庭旅遊 兩張大床房
入住於2026年07月
Youaiyouren
其他 兩張大床房
入住於2026年05月
訪客
情侶 行動聽力無障礙兩張大床房(帶浴缸)
入住於2026年05月
訪客
情侶 兩張大床房
入住於2025年09月
訪客
家庭旅遊 兩張大床房
入住於2025年06月
Jtiamo
家庭旅遊 行動聽力無障礙特大床房(帶無障礙淋浴)
入住於2024年09月
訪客
家庭旅遊 兩張大床房
入住於2024年07月