森尼韋爾硅谷居家酒店 II (Residence Inn Sunnyvale Silicon Valley II)

可以在籃球場打籃球，酒店像是渡假小屋，有廚房可以做飯，像家裏一樣。有免費水和小食，很貼心和服務好，下次再來

以家庭來説，兩卧的房間空間大小比較足夠，住起來也比較舒服。 服務態度一般般，不好不壞。洗衣烘乾的地方比較小，投幣式，需要換零錢。

環境：出行方便安全

房間設施齊全，衞生舒適。

很安靜， 值得入住

The facility itself is average and the pricing is relatively reasonable — but the biggest issue is the staff’s attitude. From the beginning, their behavior was extremely disappointing, to the point that it was hard not to feel frustrated. When I raised concerns, they kept avoiding responsibility, claiming I had “just arrived.” One major issue was the construction noise from the opposite building around 7 AM, which made it impossible to sleep. It clearly showed how little regard they have for guest comfort. Despite asking for daily cleaning, it was only done after I strongly insisted multiple times. Although they eventually offered compensation for the complaint, the overall service quality was still lacking. One night, around 1 AM, I asked the front desk staff to help with outdoor noise. Shockingly, the female staff member told me to handle it myself. Completely unacceptable. The facility is poorly maintained. Kitchen appliances are decent, but not consistent across rooms — I switched rooms due to the noise, and the setup was noticeably different. It reflects a lack of standardization and poor management throughout the residence. Overall, I was deeply disappointed with the experience. Not recommended if you value good service and a well-managed space.

一般般吧，國內估計三星的標準。沒有對比過其他酒店，性價比暫時評價不了。

酒店位置特別好，對面就是一個公寓社區。 預訂的房間內空間很大，有個開放廚房，衞生間也非常大，性價比還不錯。

酒店房價很適合帶孩子出門住，預訂的比較早，周邊開車很方便，都在15分鐘以內，房間也比較衞生很安靜，停車一晚 19美元還行。

Lock of room 513 got problem but no one knows about it and housekeeping service need to be improved