I arrived late and although the hotel stated they had valet parking, we were left to find our own parking. We were not encouraged to park in the hotels parking area due to homelessness surrounding the area. We were tired after a very long drive and the search for parking added to a stressful day. The hotel posted that masks were required and yet when we walked in almost none of the guests were wearing masks. Our suite was nice but there were no indications that it was COVID clean, other Marriott hotels we have stayed at since Covid have made you feel safe. When I checked out the next Fay, the woman at the front never even bothered to ask me about my stay or say something that would make me want to return. That is why I give them a 3. I’m in Syracuse often but I would rather stay somewhere else that might be a tad less lavished but better customer service.
I arrived late and although the hotel stated they had valet parking, we were left to find our own parking. We were not encouraged to park in the hotels parking area due to homelessness surrounding the area. We were tired after a very long drive and the search for parking added to a stressful day. The hotel posted that masks were required and yet when we walked in almost none of the guests were wearing masks. Our suite was nice but there were no indications that it was COVID clean, other Marriott hotels we have stayed at since Covid have made you feel safe. When I checked out the next Fay, the woman at the front never even bothered to ask me about my stay or say something that would make me want to return. That is why I give them a 3. I’m in Syracuse often but I would rather stay somewhere else that might be a tad less lavished but better customer service.
匿名用戶
家庭旅遊
加大兩張大床房（帶沙發床）
入住於2024年07月
訪客
家庭旅遊
加大兩張大床房（帶沙發床）
入住於2024年05月
Xiaomiaixue
商務旅客
加大兩張大床房（帶沙發床）
入住於2024年01月
匿名用戶
家庭旅遊
加大兩張大床房（帶沙發床）
入住於2022年12月
匿名用戶
與朋友同行
加大特大床房（帶沙發床）
入住於2022年05月
llzz20101023
與朋友同行
加大兩張大床房（帶沙發床）
入住於2021年10月
訪客
夫妻／情侶
加大特大床房（帶沙發床）
入住於2021年10月
匿名用戶
家庭旅遊 加大兩張大床房（帶沙發床）
入住於2024年07月
訪客
家庭旅遊 加大兩張大床房（帶沙發床）
入住於2024年05月
Xiaomiaixue
商務旅客 加大兩張大床房（帶沙發床）
入住於2024年01月
匿名用戶
家庭旅遊 加大兩張大床房（帶沙發床）
入住於2022年12月
匿名用戶
與朋友同行 加大特大床房（帶沙發床）
入住於2022年05月
llzz20101023
與朋友同行 加大兩張大床房（帶沙發床）
入住於2021年10月
訪客
夫妻／情侶 加大特大床房（帶沙發床）
入住於2021年10月