Mildom Residence (Opened in 2026) (Mildom Residence (Opened in 2026))

The hotel is new and nice but also has some problems. We had a room at the back of the hotel, the view is awful. Our window was opposite an orange generator that was noisy andd blew choking fumes into the room. The hotel is also not finished and we had workmen going up and down in a lift from 8am at the side of our bedroom window. What is also strange is the bedroom doors open outwards into the corridor, so you have to be careful not to hit anyone as you open the door. Breakfast tastes nice but most of the dishes of hot food options are always nearly empty and not replenished. What is there is actually cold. One morning nobody bothered to put out any sugar for the coffees and there were often no cups available. The spa is very nice but staff in there are not particularly friendly and there are no opening hours for it anywhere. The staff at the reception however were very polite and friendly as is the man who greets you at breakfast. As we left they came back to us suggesting that we had used the mini bar in the room which we had not but they then said it was ok. Its also surprising for a new hotel that the hot water in the shower constantly changes temperature, you set it just right and within 2 minutes it swings between cold and too hot. The showers in the spa did the same. Overall the hotel looks nice but has some real teething problems and the view behind the hotel is just not acceptable. I personally wouldn't stay there again.

Все отлично

Исправлю свой отзыв, когда отель найдёт забытую в шкафу верхнюю одежду (на фото)

Great place to stay, is clean, the spa and pool is very good, breakfast delicious and the lady at the front desk was very helpful and attentive. 💯 % recommend.

Nice location, modern design Some of the spa ladies lack western standards customer service. We came some 15min before the sauna opened, and was welcomed with "where are you going" instead of a smile. Still reminds of communist times service

Новый отель, в современом стиле, за разумные деньги, рекомендуем!

Все вкусно, красиво, стильно! Персонал очень доброжелательный! Новый отель оправдал все ожидания. Фото на сайте соответствуют действительности 🥰 10 минут пешком до Зеленого базара, там много вкусностей. И минут 15 до местного Арбата. Такси в Алматы дешевое не составит труда перемещаться по городу! Выбором отеля мы очень довольны! Будем рекомендовать