皇后酒店 (Queens Hotel Angeles City)

휴식겸 관광 힐링

Located near the red light district, not a bad thing if that's what you like. There is a large mall @ 5 minute walk away, easy to find. Front staff/doorman were excellent. The restaurant was average at best. Much better food outside the hotel. Went to Tequila grill several times, ordered Grab to the hotel as well. Very convenient. Overall a pretty good hotel for the price. Great swimming pool, although it rained the entire week, it is still a good looking pool. I would stay here again, the balcony rooms are worth the price, can sit outside and drink/smoke while looking out over the city.

住過皇后飯店好幾次了，這次讓我感覺到失望，我從8/15-8/18住在201房，算是皇后飯店最高級的房間了！ 這次的WiFi，非常的糟糕，明明顯示訊號很好，可是卻無法上網，要不然就是延遲卡住…… 希望下次再過去住的時候，可以改善！ 要不然，我以後可能就改住central park tower了……

部屋は綺麗。プールサイドでゆっくりくつろげるのでお気に入りホテルです。 立地もよく至る所にアクセスが容易。 欠點はバスタブがないこととシャワーの水量が少ないくらいだと思います。 総じて良いホテルです。

チェックアウトの時、飲んでもいないミネラルウォーターの蓋が空いていると言われて金を払えだって‼️ 風呂のお湯は出ないで、チェックインの時に部屋を替わってもらったのに、その部屋も次の日出ない。 メンテナンスするのに1時間、5泊の間3回‼️ 晝間、掃除のスタッフは空いてる部屋でエアコン入れてテレビを見ている。ドアを開けっぱなしにして このコメントを経営者が見るのなら、スタッフの教育が悪いか、経営者の知らない所で、悪いスタッフがいます。 男のスタッフと表のガードマンの60〜70歳くらいの人はとても優しく親切でした。

My main issue is that the aircon didn’t work in several rooms. I had a late flight so I booked the room for the night before. I arrived at 3am, checked in and went out for some drinks. I came back at around 6:00am, put the aircon on and fell asleep. I didn’t notice the aircon wasn’t actually cooling the room because I was so tired I just fell straight to sleep. I woke up a couple of hours later and I was very hot. I spent around 45 minutes trying to see why the aircon wasn’t making the room cold. I then called the reception to say the aircon wasn’t working. They sent a maintenance engineer who claimed he fixed it. I fell back to sleep but the aircon still wasn’t cooling the room. Before I went out to breakfast, i went back to reception and explained that the aircon still isn’t working and they again sent a maintenance engineer to take a look. I came back from breakfast and put the aircon on but it still wasn’t cooling the room so I went back to reception again. They wanted to send an engineer again to take a look but by this time I was exhausted, barely slept and annoyed that the aircon still wasn’t working after telling them for the third time. Therefore I told them to give me a different room. The general manager came and changed me to a different room and said that they are in the process of changing the aircon units in the rooms and he knows they are substandard. He apologised and said a brand new aircon unit would be installed in my room the following day and he put me in a different room - a slight upgrade but one which was also directly facing a very noisy nightclub. The aircon in the new room, although slightly better, also wasn’t very good and it wasn’t cooling the room properly so I asked for a fan. The receptionist said they do not have fans and again sent an engineer to the room who claimed the aircon is cold and working. But although cold air was coming out of the unit, in my opinion it wasn’t cooling the room like it should. Eventually they gave me a fan which helped keep me a little cooler and slightly drown out the noise of the nightclub. The new aircon unit on my original room was installed two days later and I returned back to that room the day after it was installed. This hotel used to be great and I have stayed here several times over the last 10 years, usually for a week at a time, but on this occasion I did not enjoy my stay at all. I have 永安s to Angeles planned for September and February however, sadly, I will be looking for alternative hotels to stay at after this experience. Paying for and staying in a room with substandard aircon during the hottest month of the year just isn’t for me. There were other issues such as calling me an hour before checkout to remind me to checkout which I found quite pushy, holes in the bedsheets, towels not quite clean, and signs everywhere highlighting extra charges but these are not deal breakers for me. There are also positives such as we really like the pool and breakfast.

It’s my second time stay in this hotel, staff very friendly and support everything I need , room is clean location is good to SM mall and walking street. But if your room face to street there have a club the bass will bother your sleep

離鬧區近 附近有很多元化的商店選擇 多家外幣兌換店 當地特色餐飲 買水果用餐方便 多國料理口味 眾多歐美遊客 大門斜對面約20米有家韓式餐廳 個人覺得還不錯 酒店的叫車服務到克拉克機場 要600披索 很貴 建議自己叫車 但要注意安全 有免費游泳池 晚上游也不冷 游完報房號給管理員即可 酒店前臺人員蠻親切

The room is clean and well-maintained, but they don’t clean it without my explicit request. Their restaurant offers reasonable prices for breakfast, but the most expensive steak breakfast is disappointing. The steak is thin and hard, despite my request for medium-rare. It was cooked well-done instead. I plan to return in March or around that time.

I really like this hotel and will always stay here when I visit Angeles City. This was our first visit back after the pandemic and we loved our stay.  Although there was an intermittent humming sound like a generator every few minutes all day and night I didn’t complain or request to move rooms. I sleep with earplugs in anyway. The upstairs bar is now closed which is quite sad and the restaurant no longer allows you to charge meals to the room.  The only thing I really didn’t like is that they allow smoking by the pool and at all seating areas outside. At one point there was even someone smoking while actually in the pool. They also allow people to watch videos and play stuff on loud speaker from their phones and iPads. For me, one of the best features of this hotel is the pool area but smoking and loud speaker’s really ruin the ambience. I hope management change this. For me the hotel hasn’t changed much and is still best place to stay in Angeles City. Location is fantastic and I really like the pool and restaurant. The rooms are a great size, big comfy beds and the staff are really nice and friendly. I’ll definitely continue staying here when I visit and we really enjoyed our stay.