奧克蘭市中心智選假日酒店 - IHG旗下酒店 (Holiday Inn Express Auckland City Centre)

【實名曝光：奧克蘭Holiday Inn City酒店員工涉嫌盜竊財物，管理層包庇拒不認賬！】 本人在11月24日入住貴酒店，預訂了5間房於出行同伴一起。退房時不慎將一瓶未開封的免税威士忌（價值89紐幣）遺落在房間桌面。離店後1小時內即致電前台要求尋回，但酒店拖延至深夜才敷衍告知「未找到」。經強烈要求查看監控，畫面清晰顯示客房清潔人員在整理房間時私自將酒藏匿帶走！鐵證如山之下，酒店竟以「員工個人行為」為由推諉責任，拒絕調證賠償，上演跨國版「監守自盜」！ 這種公然侵害旅客財產、毀滅證據、挑戰商業倫理的惡性事件，揭露三大惡行： 1️⃣ 安全管理崩壞：員工堂而皇之盜竊客人財物 2️⃣ 應急處理傲慢：刻意拖延調查時間超過8小時 3️⃣ 企業誠信破產：面對監控證據仍矢口否認 警告全球旅客：此酒店不僅存在財產安全隱患，更具備完善的「甩鍋體系」！今日丟的是酒，明日丟的可能是護照現金！已同步向新西蘭消費者協會投訴，並聯系免税店調取採購憑證。堅決維權到底，絕不容忍無良商家踐踏旅客權益！ #奧克蘭黑店實錄 #新西蘭旅遊警示 #洲際酒店集團恥辱

房間有景觀很棒。硬件設施新喜歡。位置超級方便，四通八達，到天空城到港口都十分方便。早餐是一大亮點，給90分。

飯店地理位置就在市區，非常方便。但是這次住宿感覺很差，因為個人自帶洗臉用毛巾晾在浴室內，隔日居然產生很濃蟑螂味，令人作嘔，做為IHG旗下飯店，居然在衞生方便無法讓人滿意，希望能有改善！

怎麼形容呢？拉開窗簾那一剎那太美了。酒店很安靜舒適，在市中心也很方便，工作人員耐心熱情。太喜歡新西蘭了！

位置相當方便，接近queen street ,購物完可直接點酒店放東西，和去附近晚飯，床也舒服，酒店人流比較多，附送的早餐普通，但也足夠，是基本的酒店早餐，之前在quernsrown住過這間酒店，早餐好像比較多選擇

I recently stayed at the Holiday Inn Express Auckland City Centre for one night during my solo travels, and I couldn’t have been happier with my choice. The location is absolutely fantastic—right in the heart of Auckland, making it incredibly convenient to explore the city. Many attractions, restaurants, and shops are just a short walk away, which saved me a lot of time and effort. What stood out most, however, was the excellent staff. They were not only friendly and professional but went above and beyond to ensure my stay was comfortable. Whether it was check-in, providing local recommendations, or assisting with my queries, they were always helpful and approachable. The room itself was clean, modern, and well-equipped, offering everything I needed for a comfortable night’s stay. The bed was cozy, and the overall atmosphere made it easy to relax after a day of exploring. For solo travelers like myself, I highly recommend this hotel for its prime location, attentive staff, and excellent value for money. I’ll definitely consider staying here again on my next visit to Auckland!

房間乾淨整潔，兩張床很大，因行李較多，一開始還擔心房間小，進去後完全可以。很大的落地窗，城景很美。總枱的帥哥服務熱情，給人賓至如歸的感覺。 酒店位置很好，出來就是皇後街，步行至哪裡都方便。 總之，入住體驗很好，性價比高。

房間不算大，但乾淨整齊，光線充足，床鋪舒適，房間內望到sky tower。酒店早餐不錯。酒店地點也很方便，大約10分鐘可走到Harbor front, 到sky tower 也很短路程。 酒店前台人員有禮，也很幫忙。要求late check out 也很快安排得到。經平台訂房後經平台向酒店提過少許要求，但沒有得到回覆。入住時也沒有address 我們的要求。

We stayed overnight at Holiday Inn Auckland City Centre and had a great experience. Sam from the night staff was lovely! Very helpful and informative, and even managed to get us a great room with an amazing view despite our last minute booking. The breakfast was excellent too. Highly recommend!

酒店位置蠻好的，步行走到奧大、天空塔很近，樓下就是大教堂。停車有點繞，我們入住時四周正好修路，有點麻煩。如果是晚上入住，提前導航找好正門，側門是上鎖的。前台在二樓，需要坐扶梯+電梯去check in。房間可以，蠻乾淨，充電有usb口，早餐也可以。