倉古曼卡別墅-Ini Vie Hospitality旗下 (Manca Villa Canggu by Ini VIE Hospitality)

Das Hotel hatte definitiv schon seine besten Zeiten und ist renovierungsbedürftig. Der Pool gehört auch häufiger gereinigt. In meinem Pool waren Haare und eine große tote Spinne. Das Frühstück das im Preis inbegriffen ist schmeckt leider auch nicht besonders lecker. Neben dem Hotel befindet sich aktuell eine Baustelle die viel baulärm verursacht. Netflix auf dem Zimmer ist ein Pluspunkt

Villa was pretty and beautiful as shown in the picture. The service was very good and breakfast was so fresh and tasty as well.The staff name WAHYU help us for everything what we needed.We would like to visit again here thank you so much 🙏🏻

I really love this place. I feel honeymoon all the time when I stay here. Of course, I wanna go back again!! Thank you for your service and support

That pool villa was good, the perfect spot to unwind. The private pool was amazing for a morning dip the downside only the pool got no light inside the pool for night dip. The location was pretty ideal, close enough to the action but still peaceful. The staff were so friendly and helpful, always there with a smile. I can't wait to go back again someday!

If I can give 0 stars, I will… Firstly, we were greeted warmly by the staff upon arrival, but seems like there isn’t a permanent receptionist all the time. Found that it was a bit off when my hubby and I were told that there won’t be a receptionist around from 11pm-7am… Next, the hygiene standards for the villa was TERRIBLE. Water dispenser wasn’t cleaned at the top. Pool was not maintained, filtered only twice a day with the surface decorated with insects, flies and dried leaves. Pool deck was uneven too… The toilet was semi-outdoor, so you’ll be accompanied by insects while taking a bath or doing your business. There were also termite droppings (I assume?) in the room, near the dressing table. Villa’s wall / ceiling was adorned with lizards and other insects like houseflies and mosquitoes as well. Besides, there was even an unsealed crack beside the toilet bowl where a millipede was seen. We informed the staff, he came in to check and probably gave up on doing something about the unsealed crack LOL. That was my last straw. I decided to move onto another accommodation. Just look at the photos……

在自然環境中享受悠閒的假期，木屋的設計和森林的融合度非常高，而且浴室在室外都不擔心，因為有阻隔完全不怕被看到。 明天的早餐都會由酒店管家提前瞭解和安排，享受早餐的同時還會有親人的貓貓與你共享。 非常好的體驗！

Extremely disgusting. All around a very horribly maintained Villa. First, we were there to checkin at 5pm, the staff told me they wouldn’t have night shift that night and there would be no one on duty from 11pm - 7am, which made me feel a bit off already. Then we entered our room, and the filter on the pool wasn’t turned on and the pool was extremely dirty filled with dead insects on the surface. The staff showed us around further, and the room was generally in a very poor condition. Doors can’t be locked properly, the bathroom has water marks everywhere. The room looks like it was abandoned for over a year, each sofa cushion has stains. After the staff was done showing us around, I immediately asked if they had another room and he said they were fully booked. After discusing with my partner, we decided to check-out immediately and book another hotel for the night. I don’t expect 5 star service with this price, but this is much worse than a motel. This hotel/villa is definitely not worth this price and I would not recommend staying here even with half the price, or at all.

Booked the villa after seeing glowing reviews of the place online. However it turned out to be just the opposite. Day 1: Greeted by staff and was shown to the villa. Toilet did not flush - reported to staff, and was told that they will get engineer to fix while we went out for dinner. Back at the villa around 10pm, toilet was not clogged anymore. However, when we use the toilet again - flush did not work. Reported to staff again at 10.30pm. Staff mentioned that engineer will come to check again. However at 10.55pm, no one came. As the villa service is only until 11pm, we went to check with staff - and were told that it’s too late and no one will be coming until next morning. As it is not reasonable for us to stay in a room with clogged toilet and without toilet facilities, I requested for help or to move room. Engineer arrived at 11.30pm and fixed until 12am before I could bath and go to bath. Day 2: Toilet did not work again. Reported to the manager. Manager said he will work with the engineer while we were out in the day. Told manager that it needs to be fixed or change room. At 2+pm, manager said they need more time to fix, hence, I went back to villa at 4+pm. Engineer was still in the room. I am unable to use the private pool or bath. Finally the engineer confirmed that the issue is fixed with replacement of parts. Day 3, Part 1: Villa door bell ringing non stop at 8.30am. I had intended to sleep in but got disturbed. I didn’t had the keys with me hence asked what the staff needed. No response. Next thing I know - they opened the door with master key. I wasn’t properly dressed - I felt that my privacy has been invaded. The staff got the breakfast timing wrong and came in to delivery breakfast. Breakfast timing given to the hotel the day before was on whatsapp - for 9.30am. Day 3, Part 2: My husband wanted to take a shower before heading out. No water available. Reported - both staff and manager said it should be issue with the pump and they should be able to fix it soon. Waited for 20mins. No updates. My husband had to bath from a bucket of water that was saved in case the toilet doesn’t work again. Above shows that the villa is not well maintained - it could have been a great place to stay in the past. But with what I experienced and the price paid, I certainly don’t wish this for anyone on holiday. I have feedback to management but all I get is they hear me, there is nothing they can do for me but they will take my feedback. I hope owner of the hotel can see this. This is certainly not what I expect from the marketing efforts that is done for the group.

Not a bad hotel, away from the main locations. But it is quite possible to take a dose for a couple of days. Breakfast needs some work (coffee without water, I had to get it myself, the cooler doesn’t give me hot water, I boiled it on the stove) :)

Je vous déconseille de réserver cette villa: -petit déjeuner incipide (très peu de choix qui doit être fait la veille) -Gros manque d’hygiène dans la chambre et surtout la salle de bain -Infestation de moustique dans toute la villa ! Il devait sûrement y avoir un nid car nous nous sommes fait piqué malgré les répulsifs et les vêtements. Impossible de dormir avec autant de moustique. -La piscine n’était jamais nettoyée -Le dernier jour nous n’avons pas eu de petit déjeuner et la réceptionniste nous a fait payé 2 malheureux coca du mini bar alors que nous les avions remplacer. Points positifs: -Proche du centre ville en grab -Personnel accueillant dans la globalité -Vous pouvez faire de belle photo dans la chambre