曼谷蘇拉旺美居酒店 (Mercure Bangkok Surawong)

房間不大，但麻雀雖小五臟俱全🤣 樓下有兩間massage 店但12am就已經關了 最近的要走15分鐘 Google map 教行的路上有tom boy 店， 有興趣的可看看 要是想宵夜也有路邊攤，不過要走6,7分鐘 附近也有多間711 走15分鐘有一間capybara cafe,要400thb一人入場另加1 drink

位置還可以，主要勝在安靜並且價格合適如果價格超過500就不是很值了。樓下不遠有711便利店，去最近的地鐵站走路在16分鐘以上。其實酒店更適合單人入住因為房間真的不大。

Check in的時間等待20分鐘到30分鐘，一開始我以為網路上的評論是針對性，但實際上體驗體感真的不是很好，沒有一般泰國人相對的熱情只有一個冷臉然後不告知為什麼需要花那麼長的時間做等待然後只是一味地說你去旁邊坐等我們辦理好入住服務再叫你， 櫃枱人員會挑人服務，我們退房的時候遇到有不同性別的人來問健身房的事情兩個櫃枱服務人員立刻放下手中正在做的事情草草結束我這邊的對方去招呼對方， 房間設計算是還好，打掃也非常徹底，但隔音真的差，遇到左右兩邊的人關門都非常大聲，簡直不能睡覺， 浴室淋浴忽冷忽熱，非常誇張 我們訂的是高級房，你們要非常小心他最後只給我們經典房那多收的價差也沒有退給我們

房間整體來説都是屬於緊湊型的，但是這個價格能住美居已經很不錯了，前台服務態度很好，前台大廳也中規中矩。 房間設計風格很喜歡，很時尚，新裝修的看起來很舒服，乾濕分離，有漂亮的鏡子，整個設計都符合年輕人的口味，唯一不足就是有點小，不能開窗，整體都很緊湊型。 交通很便利，打車很方便，走幾步都能去吃早餐，去四面佛那邊很近。去旁邊的酒吧街也很近，步行可到。 樓頂有天台，夜景還行中規中矩，可以看像素大廈，喝酒略貴，可以去旁邊711買。 床墊睡着很舒服，床上用品也很乾凈很舒服。後面還可以再去。

基本每回來泰國都會住這家酒店，同樣這次定的也是陽台房，但酒店當天給到的預留房間很不滿意： 1. 房間陽台對面10米是一棟樓（直面牆） 2. 房間浴室為殘障人浴室 （馬桶、淋浴、洗漱為一體，且沒有隔斷） 3.當時就有跟前台溝通（無果衹能等第二天，並要求12:00後請自行前台溝通） 本身已是凌晨到達，服務人員沒有解釋與處理方式，體驗感極差。（當晚前台服務人員很不滿意） 注：希望酒店房增強員工培訓， 以及前期分配房型前做好確認。

I stayed at Mercure Surawong twice during my Thailand 永安, I booked both stays using a third-party as I couldn’t get a decent price using Accor website. During both stays , all the stuff especially Ms. Pin who was always very pleasant with a genuine smile on her face. During the first stay, I was allocated a room on the 10th floor that overlooked a derelict building , the room was noisy and the staff provided me with earplugs which helped me to sleep. While the hotel is located on a very busy street it’s not close to any BTS or Metro  stops but I don’t mind the walk and I know the area well from previous visits but it might not suit others . Also the hotel provides tuk tuk almost every hour that goes to the BTS station which can be helpful if you adjust your times around it . I found the rooms to be on the smaller side, but have been recently renovated and very well maintained . Mr.Noom, the Concierge was really helpful and doing multi tasks, driving the tuk tuk, helping with the luggage, few times he gave me good tips, he always had a smile on his face and was always looking to help. I had a breakfast only once and it was ok.  I’ve no regrets booking this hotel and would stay here again if offered a good rate as it’s a solid four star. The hotel has no swimming pool so if traveling with my family I would look for a hotel with a swimming pool.

호텔도 깨끗하고 직원들도 친절하고 너무 좋습니다. 알고 갔어도 수영장 없는건 너무 아쉽고.. 화장실에서 밖으로 물이 많이 튈수 밖에 없게 되어있어서 아쉬웠어요. 하지만 다 커버되는건 직원분들의 애티튜드. 특히 리셉션의 “벨라”직원분 너무 친절했어요

The staff is unprofessional and charged all the deposit money as a payment and they told me that on the spot, instead of fixing there they provided an email that I had to contact several times and didn’t refund even after all the trouble and effort I put into contacting them, their customer service is bad and nothing was fixed. I end up paying more I guess 🙈 Ps. Yeah, the room is nice, but for that price better be haha

Wonderful stay at Mercure Bangkok Surawong! Staff's surprised me with a thoughtful birthday setup — towel cake, brownies & a handwritten card from the Front Office Manager, Ms. Jatuphat Taraphoom. Room was cozy, modern, with a balcony and great layout. Big thanks to Front Desk & Concierge for their amazing service. Thai hospitality at it’s best. Highly recommend!

スタッフの対応もすごく良くて、 荷物を部屋まで持って來てくれたり 清掃も行き屆いてて　毎日部屋の清掃してくれたり 無料で部屋のグレードアップしてくださったり。 近くに夜遅くまでマッサージ屋さんも多くて 近くにセブンがあったのも優勝ポイント また利用したいです！！ 有難うございました(^^)