民丹島悅槤酒店 (Cassia Bintan, part of Banyan Group)

非常漂亮遠離新加坡的印尼小島 服務人員非常貼心尤其是Tasia ❤️

항구에서도 가깝고 넘 좋은곳이 였어요. 하시만 가성비는 조금 떨이지는곳.. 예전 생각하고 갔는데...놀라긴함ㅋ 그래도 전반적으론 다 만족합니다.

First time staying at Cassia Bintan and no regrets! Wonderful experience with too notch hospitality from their service crew. Room was nice, comfortable, clean and spacious. Gym and breakfast would be at Angsana resort which is just a 5 minutes walk away. The beach front is easily accessible from Cassia Bintan and the swimming pool is very child friendly too. Definitely will come back again with my family!

Been to cassia like more than 5xs already. Love the beach there! And love that I can bring food to cook for my kids there so we won't feel boring eating there everyday

1. Well-equipped apartment. Safe, ironing equipment, umbrella, beach bag, crockery, cutleries, pot and pan and best of all – extremely comfortable bed and pillows and new air-conditioners! 2. Clean and modern interior. A few small flying insects that got into the room (inevitable due to the surrounding garden/forests and opening of doors) but thankfully, didn’t encounter any mosquitoes or ants in the apartment – what a relief! Fogging in the common areas is done twice a week – Tues and Thur late nights. Didn’t detect any unpleasant drainage smell in the toilet/shower so I’m perfectly happy with my assigned Queen Suite apartment! 3. Balcony views: (i) Block 1 is beach front apartments with full sea view (ii) Block 2 is made up of two sections: one section faces the Garden and the other section faces the Car-park (iii) Blocks 3 and 4 have either (i) Garden view - with partial sea view on highest floor) OR, (ii) Forest view – with partial sea view too on highest floor). (iv) Block 5 on the top floors have distant sea view (this block is on a slope and furthest from the reception and pool) 4. Friendly staff. My requests were attended to swiftly. 5. Private beach (shared among the 3 resorts there) is reasonably clean with fairly clear sea (there’re jelly fish warning signages). 6. Pool at Cassia is smaller but newer and cleaner than at Angsana. A new pool bar construction is currently being carried out in front of Cassia’s pool and the hoarding blocks the beautiful sea view from the infinity pool until mid Nov – what a pity! 7. Adequate breakfast spread but houseflies and birds were spotted in the restaurant – made me worry about the hygiene level 8. Various English movie channels but screen resolution was poor and images often lagged for a few seconds – makes the movie watching experience tiresome and annoying. Only the International news and Singapore channels did not suffer from lags/poor image quality 9. Some of the building and lift direction signs in the different apartment blocks are puzzling and confusing – the signs are probably very clear ONLY to the people who planned/designed them - certainly NOT easily understood by foreign guests! You need to get into the correct lifts in different buildings to reach the blocks furthest from the reception (to avoid climbing any stairs or slopes eg blocks 4 and 5). I only figured out the various sheltered linkways/correct lifts after a few trial and errors, lol! 10. Credit card is needed for room deposit during check in even if room cost was already paid in advance during online booking: 4 Million Indonesian Rupiah per apartment per night

免費來回接送（BBT 客運大樓和度假村）:這個比較便利 設施的話 洗澡水不是很熱，空調會漏水。 整體還行，小朋友在泳池玩耍比較多，早餐可以，度假風。

Perfect location. Room design is great. Good size for families. Enjoy the stay! Sea turtles, sea and pool activities are perfect! Restaurant lunch and dinner can be better. Breakfast is great!

酒店有免費接送輪渡碼頭的班車，需要提前一天聯繫酒店預約。房間裏有可以做飯的廚具等，酒店安排的園景房也可以看到大海，私人海灘漫步感覺很好，沙子很細軟，也很乾凈，海水沒有什麼腥味。酒店早餐也還不錯，東南亞特色的一些食物、水果。去周邊遊玩有些距離，建議最好包車。

All the staff are friendly and accomodating. Wasn't able to get all their names including those who are in Xana Bar but they are all welcoming! Driver Bhuraman and Stella at the main counter are very kind and professional. They were the first two staff who welcome us warmly :) The place is perfect for relaxing. We love the style and the homey vibes of their room. We appreciate that they offer us to check in early with no extra charges. We really enjoyed the infinity pool and the fine-sand beach. Glad that we have experienced the sea turtle release activity which made the stay more meaningful. We just wish we spent more time to relax while having drinks at Xana Bar but the rain came along with us. Food prices were reasonable and taste absolutely delicious! We enjoyed the buffet breakfast especially their local dishes. The location is not nearby to go to places but very accessible with grab (which they launched only last May around the area). They have free shuttle service from Ferry terminal so it's also hassle free. Will definitely book this hotel again. Highly recommended for lowkey stays. :)

I recently had the pleasure of staying at Cassia hotel, and I am compelled to express my sincere appreciation for the exceptional service provided by your staff. From the moment I arrived, I was greeted with warmth and professionalism. Every member of the team, from the front desk to housekeeping, demonstrated a genuine commitment to ensuring a memorable experience. Their attentiveness to detail, willingness to assist, and friendly demeanor truly enhanced my stay. Thank you for creating such a positive and welcoming environment. Special thanks to Tati and Eno from Angsana Spa who did a very relaxing massage to us. Thank you all