荒野伯恩矛斯酒店 (Heathlands Hotel)

Good place to stay near by the beach

It was very nice the rooms were clean and the beach was very close.The staff was very kind and nice,I would definitely book again i am very pleased with this hotel my kids also loved this hotel more than me. I would most definitely recommend this hotel to others. However I would say if there is a family you book the rooms near each other in advance. Overall my whole family loved this hotel.

Disappointed. It’s very old, the room we were in was very very hot. The view was of a very dirty flat roof that was smothered in cigarette butts. The bed was uncomfortable and the decor was pretty poor and shabby. Not what it looked like on the website. My suggestion is pay a bit more and stay somewhere different . Sorry just being honest as I feel it’s needed

I was very disappointed with the hotel and it’s facilities. The toilets were broken and leaky.

I book this hotel for one night great location. The receptionist she was welcoming. When we got to the room that we were staying for the night. First impression was clean and tidy. However the room was smelly as you entered with the one and only small window was open in the room. The bathroom was for designed for disabled use really. I will list the pro's and cons. Pro's The room was a good size for our needs two single and it had a TV that you could watch "the news" on a channel. The kettle was clean and tea, coffee, sugar was in a bag if you wanted to make a tea with two cups no bottled water provide (but selling for £2 for 500ml at the entrance of the hotel). The wallrobe had hangers and a hair dyer if you needed it. The pillows were nice and the mattress was comfortable. The con's One of the beds had other people's hair in the sheets and on top of the duvet. The ceiling and a long legged spider with cobwebs hanging down from above were the TV is. The walls in the room had stains down the wall it was dusty in places. The walls had noticeable cracks in different parts of the wall, the furnitures are old and tired including the picture frame. The bathroom door was dirty from all the touching to open and close it. I am not sure how a disabled person are able to use the toilet effectively. Because the "tiny" face basin was so close to the toilet it was not practical to be that close and I am not disabled. It had so many hand railings why was the basin so close and very low to the point were it was awkward for us to wash our faces etc and the floor was in a mess afterwards . there is a glass shelf with two small glass cups that was over the face basin which is simple not safe or practical because you will sit your face or eyes if your not careful when using the face basin. The extractor fan does not work when the light is on and no button to press it separately. But the only small top widow was open for any steam or smell to leave the bathroom. The hot water system made a lot of noise when turning on. Making it hard for anyone to use it without the whole or half of the hotel hearing it that how loud it was to us. The bath was clean however there was mold all over on the wall tiles the shower curtain was short and not fitting for that bath. The toilet papers that was provided was a very very cheap small rolls. There was three one screwed (toilet roller) on to the small face basin that got soaked when you use the face basin. And the other two was on top of the toilet with used tissue in one of them. Both windows in bedroom and bathroom was not dusted. Our biggest problem was someone who was on the same floor sounds like they were nextdoor. They kept coming and going and each time they open and close their door it caused our door to shake and bang because was door is not fitted correctly and full of gaps and so the wind and the force of the moving door as cause ours to make all that noise. We didn't have a good sleep because of the above and the live entertainment went on late also which could be heard as we were on the ground floor also. The room is not what I would class as a lovely room it's very basic old, tired not very appealing the walls and the bathroom needs refurbishment and the heating system needs serious attention. When we checked out the lady was pleasant when the card was returned. The guess with me she was not happy and felt that in her words she would not want to stay at another hotel because it was not comfortable during her stay. I would not have wanted to pay the full price if I was not getting the discount from my app. But even at that price that I paid it's not worth the money. Overall I was not happy but we needed to have somewhere to sleep and it provided us that.

I tried to cancel booking within 15mins of booking due to an unfortunate family emergency unexpectedly a family member being rushed to hospital, I requested to cancel and explain the situation to be told nothing could be done. Great customer service NOT would not book here again, zero compassion!!!

I stayed at the heathlands hotel last night and I had the best nights sleep ever as the bed was really comfortable and the bedding was comfortable as well and the duvet wasn’t too thick the bathroom was very clean and tidy but small the restaurant was shut but you could order food at the bar which I did I had fish and chips and peas which was ok but not good quality as the fish was too crispy but was reasonable for the price but I didn’t enjoy it the bar was very quiet so took my drinks to my room which was 126 and I would definitely have that room again overall I had a good stay and a good sleep

Very good value clean an tidy friendly staff good location.

Room overall is good. For the price I’d say actually perfect. Might be only one thing as this room fits 4 people even though we were 3, open windows would be amazing just to get some fresh air in a room. Otherwise is all good, staff amazing, location perfect, extra quiet. Highly recommended

洗澡衹能花灑下面的噴頭出水 淋浴是不可能了。沒有拖鞋 需要赤腳走路 這個房間沒有被子 但是暖氣熱乎 找補回了價值。離一些景點相對比較近 比如説前市長的博物館和畫廊 海灘 市圖書館 也可以去伯恩茅斯大學去看看，總之還是一句話 選別的酒店吧 這個咱就跳過