布拉特爾伯勒伊克諾旅館 (Econo Lodge)

This was absolutely THE WORST hotel we have ever booked at. Please, please, please consider something different until they can get their issues rectified. We actually checked in and didn’t stay, we checked out and drive the 2 hours back home. This was not a place I could allow my family to stay. First, the lobby had a heavy smell of smoke and general dirtiness. When asked the man running the front- (who didn’t know how to “use the computer” and needed to make photo copies of my ID and credit card) said that it was non smoking but he couldn’t control what people did in their rooms. Upon entering the room, the smell was overwhelming. And the noticeable filth. Pictures will show the door entry, and the bathrooms, as well as the condition of the walls. There was no toilet paper, and the toiletries that were out were knocked over and one looked very used. The blinds were broken and a used dominos pizza box shoved behind them. There was a bug in the main sink, and 3-4 bugs (like the one posted) roaming the bathtub. There was a very large stain on the bed comforter, and there was a leftover bag of something strewn across the shelf. We booked with the impression that breakfast was included- which they are not currently running at all, and that there was a fully functioning pool. As you see by the photos, the pool house is being used as storage- including mattresses. Absolutely disgusting. Please do not book for you and your loved one’s safety. I have reported to 永安, yet they still asked for my review and to Econolodge as well. Who is only agreeing to refund one night of our two night stay as a “curtesy”.

Just don't. I gave it a shot based on some positive recent reviews. I should have slept in my car. The woman who checked us in was very friendly. That's where the positive ends. The smoke detector was off the wall with the battery out. The microwave was dirty. The bathroom door didn't close completely. The beds were rock hard on a metal platform and squeaked with every move. Flat pillows. We had one lightbulb. The security latch was only halfway there - didn't latch with only half of it there. I should have left, but it was late. We checked out and had to call someone, who I can only assume was still asleep. No breakfast as advertised, but we wouldn't have stayed anyway. I normally don't leave reviews, but no. No. NO!

The photos are room 124. I asked for a different room but was told 'no'. The door showed signs of an earlier break-in. In order to lock the door, it meant having a huge gap (see photo) - the temperature was below freezing for the stay which meant having the heater on full blast. When the coffee machine didn't work, I asked for a replacement. The replacement I was given was filthy - I gave up. NO BREAKFAST provided despite being advertised as 'breakfast included'. No pool either. The room had 2 windows and each window needed a pair of curtains - instead, one curtain was 'stretched' across each window. The door handle to the bathroom loose and the floor in the bathroom and the shower tray were filthy. The fridge - well, just check out the picture. The ONLY saving grace was that the bedding was clean.