布里斯班喬治國王廣場美居酒店 (Mercure Brisbane King George Square)

1、位置佳，交通便捷：酒店位於市中心CBD，從機場乘坐 AirTrain 20分鐘到 Central Station,沿着Ann Str.步行5分鐘即可抵達酒店。返程也是乘坐20分鐘火車到布里斯本國際機場。酒店就在City Hall隔壁，步行到 Queen Street Mall 3分鐘。到昆士蘭大學（St. Lucia Campus）可以步行7分鐘到布里斯本河邊的North Quay乘坐ferry,全程20分鐘。還可以在酒店馬路對面乘坐R586免費接駁公交車30分鐘左右到Fruitgrove火車站,乘火車30分鐘左右到Helensval，轉乘G-Link輕軌20分鐘到Surfers Paradise. 以上均可用在機場火車站購買的 Go Card，感受下Queensland的惠民政策。 2、 酒店設施齊全，服務規範： Mercure 和 Pullman 共用一個大門和大堂，前台接待友善專業，沒有遇到預訂之前讀到的一些抱怨和差評，例如入住時沒有收按金；房間的確沒有提供牙刷和拖鞋，電話告知就送過來了；離店早上還讓前台提前準備好了早餐袋子隨手帶走。 3、早餐豐盛，品種多樣：是傳統的英式早餐，有各種麪包奶酪火腿培根雞蛋香腸香菇西紅柿，也有各種飲料和水果，個人偏愛現做的omlette和toast，還有薰三文魚和cereals。食客中同胞很少。順便推薦下： Queen Street 是步行街，有幾個大商場，裏面都有 food court, 有各種口味供選擇，包括中餐，日餐、印度餐、墨西哥餐、西餐等。還有個大超市 Woolworths 值得推薦！

シティの中心に位置しており、どこへ行くにも便利であった。無料プール、ジムもついており、ホテルでゆったり過ごすことができた。ホテルの1階部分にはカフェも併設されていて、とても良かった。 ただ客室に無料の水や、歯ブラシセットがないところが殘念だった。 それ以外は本當に素敵なホテルで、とても快適だった。

Upon arriving at 12:00 AM, after an exhausting night flight, we were appalled to discover the room in a dilapidated and unhygienic state, with stained towels and bed sheets. The air conditioning was non-adjustable, though fixed at 15°C, still rendering the room uncomfortably hot. The situation escalated disastrously on 2nd day, when we returned at night to find the room transformed into a sweltering sauna with negligible airflow from the air vent and no fresh air circulation. The corridor was markedly cooler which posed a serious health risk, including potential heat stroke for our vulnerable two-year-old child and elderly mother. At 10:15 PM, we notified reception, who falsely assured us of prompt assistance . By 11:00 PM, no action had been taken, leaving our family in distress. A subsequent call to reception yielded empty promises to "remind the technician," but after another 15 minutes of inaction, I confronted reception in person. The night manager, Mr. Christian, finally inspected the room and confirmed the air conditioning failure—yet, in a shocking display of negligence, he offered no viable solution. Expecting us to endure a dangerously hot night was not only irresponsible but a clear failure to provide services with due care and skill. We proposed practical remedies, including a room change, upgrade, or relocation to another Accor property like Mercure Brisbane Spring Hill (which we verified had availability via 永安). Mr. Christian's response was evasive and ineffective: he vanished for 15 minutes without follow-up, claimed the hotel and linked Pullman were fully booked. His paltry offer of free breakfast ignored the immediate crisis, showing zero empathy or accountability. The hotel refusal to remedy the issue giving us no other option, forced us to seek alternative accommodation at our expense (Amora Hotel Brisbane, which was superior and more affordable). We vacated at 12:00 AM, returning key cards to Mr. Christian and his colleague who promised us a refund of the car parking, which we found out to be another empty promise as my credit card was still charged. When we pursued a refund via 永安 on, the hotel deceitfully claimed we had not checked out, only to later deny the refund citing "policy." As a supposedly reputable chain under Accor, the poor crisis management, untrained staff, and disregard for consumer safety are inexcusable and fall far short of minimal standards. The many poor reviews on Google are true and this hotel is a definite NO!

Below par for Mercure brand of hotels. What I like: Location and ease/convenience of public transportation Could improve: - flooring from lift to room - drinking water in room should be made available in the room - smell, too strong ozone cleaning smell in the room, foul smell in lift and corridors - service attitude from front desk to concierge Would I be back? - unlikely

좋아요 직원도 친절하고~~ 위치가 시청옆이라 너무편하고 좋았습니다 12월 출장때 봐요

酒店的工作人員很熱情，房間整體乾淨舒適，基本的設施齊全，酒店位置很好，到火車站步行不到10分鐘，樓下就有公交站，吃飯購物都很方便。其他負面評價中的情況都沒遇到，可能是有所改善。唯一不好的地方是通風設施和房間的冰箱噪音有點大。

一切都好，餐點每天都一樣 有待加油。

기차역과 사우스뱅크 사이에 위치가 아주 좋았어요. 교통비도 줄일 수 있고 도보로 모두 이동했어요. 호텔 상태도 괜찮았고 옥상에 헬스장과 수영장도 있어요.

The best location for sure. All you need is nearby. And we had the room facing the church the view was nice. Gym and rooftop was not open during the stay, due to the rain? Maybe

Double charged on my card. Even though I prepaid via 永安 I was told to email the hotel to fix their problem wasting massive amounts of time I gave them 3 separate opportunities to fix things.... things promised weren't delivered.