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特價酒店  >  英國酒店  >  切斯特酒店  >  卡拉沃爾莊園水療酒店 (Crabwall Manor Spa, BW Signature Collection)

卡拉沃爾莊園水療酒店 (Crabwall Manor Spa, BW Signature Collection)

Parkgate Rd
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現在就預訂
2025年12月23日 週二
2025年12月24日 週三
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*所有入住退房日期均為目的地日期

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卡拉沃爾莊園水療酒店的真實住客評論(42)

4.2 /5分

95% 的人推薦

永安旅遊評價由真實酒店住客提供的評價。

4.7

位置

3.8

清潔度

4

服務

4.2

設施

4.2 /5分

95% 的人推薦

永安旅遊評價由真實酒店住客提供的評價。

4.7

位置

3.8

清潔度

4

服務

4.2

設施

訪客

家庭旅遊

入住於2025年08月

2.5 還行
評價於:2025年08月20日
The smell in the corridors during the walk to our rooms unescorted was quite dreadful. There was a very strong odour of dampness . The decor was tired wallpaper hanging off the wall. The doors —we went through three to get to our rooms - were grubby and needed a good scrub around the handles .   Our room was large but the furniture was basic. The bathroom needed the bath regrouting and given a thorough clean. The hotel in general did not exude warmth or welcome .  The service in the bar was slow and lacklustre and the dining room was much the same.  Breakfast was good the food was hot and well prepared but it was a lottery if all the items were available at the same time. The waiting staff only cleared a table once the diners had left resulting in you dining surrounded by your breakfast debris , plates leftovers etc. Etc.  My 永安 to this hotel was partly for nostalgic reasons but sadly my visit has only served to taint my memories.  A problem with the payment for my stay which was down to the hotels inefficiency did not help the situation.  Sadly we will not be back.

訪客

情侶

1卧高級雙人床或雙床房

入住於2025年07月

3.7 不錯
評價於:2025年08月09日
We enjoyed our stay at the Crabwall Manor Hotel and Spa. The hotel was very comfortable and the staff was very welcoming especially at reception.  Our room was very suitable for a person with disabilities being on the floor and having a walk-in shower. We look forward to returning next  year.

訪客

商務旅客

經典雙人房(1 張雙人床或 2 張單人床), 1 間卧室

入住於2025年05月

5.0 極好
評價於:2025年07月28日
Excellent hotel. Large free car park. Fitness centre has everything you need

訪客

情侶

1卧高級雙人床或雙床房

入住於2025年06月

3.5 不錯
評價於:2025年06月16日
Still a good place to stay but really needs a face lift now and the room was dirty

訪客

情侶

入住於2025年03月

3.5 不錯
評價於:2025年03月28日
Lovely location. Bathroom was a little tired. Mould not cleaned.

訪客

獨自旅遊

經典單人房

入住於2025年03月

4.0 很好
評價於:2025年03月09日
Lovely hotel with nice big clean rooms. A few issues though - you really need a car to get here as it's a bit far out from the city centre. In my room there was a room service menu and a number to dial for room service, but no phone. The food and drink was ok. During my stay there was only 1 person on the bar and service was a little slow. I ordered a soft drink and it was a bit flat, definitely not worth the £4 they charged for it. Because of staff shortages the dining room was filled with tables that needed to be cleaned. Breakfast was also a bit of a disaster. They charge £15 for it but definitely not worth it. There's a self serve hot buffet which was fine, nothing exceptional. There was no coffee available, just tea bags and hot water. Also there were no plates available at the continental station - really missing attention to detail when there were quite a few staff members present.

訪客

家庭旅遊

經典雙人房(1 張雙人床或 2 張單人床), 1 間卧室

入住於2025年01月

5.0 極好
評價於:2025年01月06日
A lovely stay. Staff were very helpful and the venue was lovely.

DrVic

家庭旅遊

入住於2025年01月

3.0 不錯
評價於:2025年01月05日
The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

訪客

情侶

入住於2024年12月

5.0 極好
評價於:2025年01月01日
My husband had a broken bone in his leg we where booked a room on the first floor. When he saw us he arranged for our room swap, offered us tea and coffee whilst we waited for this to be arranged. All staff were very professional and courteous offering to take our bags to the room. We will plan another 永安 as we were unable to use the facilities.

訪客

情侶

1卧高級雙人床或雙床房

入住於2024年10月

2.5 還行
評價於:2024年11月02日
Pretty venue. Pink mould in the showers and pretty understaffed.

訪客

家庭旅遊 

入住於2025年08月

2.5 還行
評價於:2025年08月20日
The smell in the corridors during the walk to our rooms unescorted was quite dreadful. There was a very strong odour of dampness . The decor was tired wallpaper hanging off the wall. The doors —we went through three to get to our rooms - were grubby and needed a good scrub around the handles .   Our room was large but the furniture was basic. The bathroom needed the bath regrouting and given a thorough clean. The hotel in general did not exude warmth or welcome .  The service in the bar was slow and lacklustre and the dining room was much the same.  Breakfast was good the food was hot and well prepared but it was a lottery if all the items were available at the same time. The waiting staff only cleared a table once the diners had left resulting in you dining surrounded by your breakfast debris , plates leftovers etc. Etc.  My 永安 to this hotel was partly for nostalgic reasons but sadly my visit has only served to taint my memories.  A problem with the payment for my stay which was down to the hotels inefficiency did not help the situation.  Sadly we will not be back.

訪客

情侶  1卧高級雙人床或雙床房

入住於2025年07月

3.7 不錯
評價於:2025年08月09日
We enjoyed our stay at the Crabwall Manor Hotel and Spa. The hotel was very comfortable and the staff was very welcoming especially at reception.  Our room was very suitable for a person with disabilities being on the floor and having a walk-in shower. We look forward to returning next  year.

訪客

商務旅客  經典雙人房(1 張雙人床或 2 張單人床), 1 間卧室

入住於2025年05月

5.0 極好
評價於:2025年07月28日
Excellent hotel. Large free car park. Fitness centre has everything you need

訪客

情侶  1卧高級雙人床或雙床房

入住於2025年06月

3.5 不錯
評價於:2025年06月16日
Still a good place to stay but really needs a face lift now and the room was dirty

訪客

情侶 

入住於2025年03月

3.5 不錯
評價於:2025年03月28日
Lovely location. Bathroom was a little tired. Mould not cleaned.

訪客

獨自旅遊  經典單人房

入住於2025年03月

4.0 很好
評價於:2025年03月09日
Lovely hotel with nice big clean rooms. A few issues though - you really need a car to get here as it's a bit far out from the city centre. In my room there was a room service menu and a number to dial for room service, but no phone. The food and drink was ok. During my stay there was only 1 person on the bar and service was a little slow. I ordered a soft drink and it was a bit flat, definitely not worth the £4 they charged for it. Because of staff shortages the dining room was filled with tables that needed to be cleaned. Breakfast was also a bit of a disaster. They charge £15 for it but definitely not worth it. There's a self serve hot buffet which was fine, nothing exceptional. There was no coffee available, just tea bags and hot water. Also there were no plates available at the continental station - really missing attention to detail when there were quite a few staff members present.

訪客

家庭旅遊  經典雙人房(1 張雙人床或 2 張單人床), 1 間卧室

入住於2025年01月

5.0 極好
評價於:2025年01月06日
A lovely stay. Staff were very helpful and the venue was lovely.

DrVic

家庭旅遊 

入住於2025年01月

3.0 不錯
評價於:2025年01月05日
The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

訪客

情侶 

入住於2024年12月

5.0 極好
評價於:2025年01月01日
My husband had a broken bone in his leg we where booked a room on the first floor. When he saw us he arranged for our room swap, offered us tea and coffee whilst we waited for this to be arranged. All staff were very professional and courteous offering to take our bags to the room. We will plan another 永安 as we were unable to use the facilities.

訪客

情侶  1卧高級雙人床或雙床房

入住於2024年10月

2.5 還行
評價於:2024年11月02日
Pretty venue. Pink mould in the showers and pretty understaffed.

卡拉沃爾莊園水療酒店 (Crabwall Manor Spa, BW Signature Collection)

開業時間:   装修時間;  2018 房間数量:  
地址:  Parkgate Rd
蟹牆莊園 Spa 酒店 - 貝斯特韋斯特辛尼雀精選酒店位於徹斯特,距離切斯特城城牆只有 5 分鐘車程,且距離切斯特動物園也只有 5 分鐘車程。 此SPA酒店距離柴郡橡樹名品折扣中心 5.8 英里(9.4 公里),距離塞夫頓公園 19.4 英里(31.3 公里)。 到全方位服務的 SPA 放鬆一下;在這裏,您可以享受按摩、身體護理和麪部護理。一定要去體驗健身俱樂部、室內游泳池和熱水浴缸等度假設施。此酒店還提供免費 WiFi、大堂壁爐和宴會廳。 您可以到餐廳享用一頓美餐,也可以待在房間裏,享受酒店的部分時段客房送餐服務。在忙碌的一天後,不妨去酒吧/酒廊輕鬆一下。每天 07:00 至 10:00 提供收費的外賣早餐。 特色服務/設施包括24 小時前台服務和行李寄存。酒店提供免費自助停車。 酒店有 48 間客房,提供平板電視。提供免費無線網絡,方便您與朋友保持聯繫。配備淋浴設施的私人浴室提供大花灑淋浴噴頭和免費洗浴用品。便利設施包括電話,以及書桌和茶具/咖啡用具。
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24小時前台

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酒吧

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入住和退房
入住時間:15:00以後      退房時間:10:00-11:00
入住方式
櫃枱服務時間:24小時。
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酒店提供早餐。
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  • 營業時間 07:00 - 10:00 每天
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