芝加哥河濱voco酒店 (Voco Chicago Downtown - Riverwalk by IHG)

俯瞰芝加哥cbd建築羣，離地鐵站很近！注意不要用谷歌地圖導航到酒店

quite big and spacious the room, breakfast was great . near by is riverwalk. nice hotel to stay

美國的酒店大體如此吧，除了奢華酒店

Overall, I had a very good stay at this hotel. The room was comfortable, and I really liked the filtered water station on our floor. It had several options and was very convenient. Guest services were excellent. Anytime we made a request, they handled it quickly and professionally. After the first night, housekeeping took our towels but didn’t replace them, so we had to call and ask for more. Thankfully, after that, we didn’t have any other towel issues. Housekeeping overall was a bit different than what I’m used to. They made the beds and handled the bathroom by emptying the trash, picking up dirty towels, and refilling tissues, but they didn’t take out the trash in the main room. Since we had a lot of takeout, that trash piled up pretty quickly. They also didn’t replenish items like used tea bags or glassware, which would’ve been helpful. We also had an issue with the fridge. It stayed warm for the first few days until we realized it hadn’t been turned on. Once we figured that out, it worked fine, but it would’ve been nice if it had been checked before we arrived. The hotel is in a beautiful location, which added to the overall experience. Despite the few small issues, the staff was friendly and responsive, and the positives definitely outweighed the negatives. I would absolutely book with them again!

Good swimming pool. No breakfast available at the time (exceptionally cirmustances) not advertised via the 3rd party booking vendor. Great swimming pool. Kind staff.

Friendly personal  Nicole was amazing 🫶🏼 The location is perfect

地理位置不錯但是房間空調噪音太大了。而且每天早上，清潔大媽在房間門口聊天的聲音震耳欲聾，覺輕者慎住。

好像是個新酒店比較寬敞明亮，但是房間氣味很難聞，窗戶無法打開通風。讓服務員看看幫助處理一下通風，但是一直沒來處理。

We booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again.

This is a very nice hotel with a good view in Chicago. The room and bathroom are very clean.