So pleased with service the moment we pulled up. We were greeted with most respectful parking attendants, and we had plenty of time to checkin and gather all belongings. Hotel provided excellent breakfast selection, beautiful pool, fitness center, as well as a fun engaging shuttle ride to their closest drop off location. On our 永安, thanks to our wonderful parking attendants we were able to meet, Hulk Hogan and Jimmy Hart!!! How bad ass vacation is that! We are forever grateful.
Now, for one unpleasant experience….
On our last night stay, we did experience a not so polite front desk associate. Our party wanted to utilize beautiful balcony area to play cards and laugh but there was a sign, stating bad weather patio was closed. We were bummed but made arrangements to sit inside lobby area instead. We also asked if we could have new top cover blankets for our room, coming back from the beach sand got all over them. We were told it would be a very long time before we would receive them, all blankets were locked up, and housekeeping was already gone. We stated no problem!! One of our party members got a little chilly inside lobby area, so we asked if we could have a small blanket to use. Associate handed us a small blanket to use so we could continue playing cards in lobby. We looked up weather conditions and storm had moved past, so we informed front desk associate storm moved passed, if we could use outside balcony. Extremely frustrated with us, front desk associate ripped signage off, unlocked door, and told us all mosquitoes were outside!! ***??? Next morning checking out, we informed hotel manager Laura one of her associates was unpleasant and rude last night. Ms. Laura apologized on behalf of her associate and informed us she would be speaking and addressing her behavior directly.
Thanks again, Fairfield Marriott for the wonderful stay, parking attendants were so wonderful and polite!! Thank you!
So pleased with service the moment we pulled up. We were greeted with most respectful parking attendants, and we had plenty of time to checkin and gather all belongings. Hotel provided excellent breakfast selection, beautiful pool, fitness center, as well as a fun engaging shuttle ride to their closest drop off location. On our 永安, thanks to our wonderful parking attendants we were able to meet, Hulk Hogan and Jimmy Hart!!! How bad ass vacation is that! We are forever grateful.
Now, for one unpleasant experience….
On our last night stay, we did experience a not so polite front desk associate. Our party wanted to utilize beautiful balcony area to play cards and laugh but there was a sign, stating bad weather patio was closed. We were bummed but made arrangements to sit inside lobby area instead. We also asked if we could have new top cover blankets for our room, coming back from the beach sand got all over them. We were told it would be a very long time before we would receive them, all blankets were locked up, and housekeeping was already gone. We stated no problem!! One of our party members got a little chilly inside lobby area, so we asked if we could have a small blanket to use. Associate handed us a small blanket to use so we could continue playing cards in lobby. We looked up weather conditions and storm had moved past, so we informed front desk associate storm moved passed, if we could use outside balcony. Extremely frustrated with us, front desk associate ripped signage off, unlocked door, and told us all mosquitoes were outside!! ***??? Next morning checking out, we informed hotel manager Laura one of her associates was unpleasant and rude last night. Ms. Laura apologized on behalf of her associate and informed us she would be speaking and addressing her behavior directly.
Thanks again, Fairfield Marriott for the wonderful stay, parking attendants were so wonderful and polite!! Thank you!
6165****
商務旅客
兩張大床房
入住於2025年09月
1862901****
商務旅客
沿海景觀特大床房
入住於2025年09月
Chenkey97
與好友旅遊
沿海景觀兩張大床房
入住於2025年01月
訪客
與好友旅遊
兩張大床房
入住於2024年07月
_WeChat43408****
與好友旅遊
沿海景觀兩張大床房
入住於2024年03月
M320184****
商務旅客
特大床房
入住於2023年12月
Astro Fox
商務旅客
特大床房
入住於2023年12月
Andriy Lishchynskyy
商務旅客
沿海景觀兩張大床房
入住於2023年09月
匿名用戶
與好友旅遊
兩張大床房
入住於2023年05月
Linlin
家庭旅遊
兩張大床房
入住於2023年03月
6165****
商務旅客 兩張大床房
入住於2025年09月
1862901****
商務旅客 沿海景觀特大床房
入住於2025年09月
Chenkey97
與好友旅遊 沿海景觀兩張大床房
入住於2025年01月
訪客
與好友旅遊 兩張大床房
入住於2024年07月
_WeChat43408****
與好友旅遊 沿海景觀兩張大床房
入住於2024年03月
M320184****
商務旅客 特大床房
入住於2023年12月
Astro Fox
商務旅客 特大床房
入住於2023年12月
Andriy Lishchynskyy
商務旅客 沿海景觀兩張大床房
入住於2023年09月
匿名用戶
與好友旅遊 兩張大床房
入住於2023年05月
Linlin
家庭旅遊 兩張大床房
入住於2023年03月