洲際英迪格酒店克里夫蘭市中心 (Hotel Indigo CLEVELAND DOWNTOWN by IHG)

自駕來克利夫蘭看音樂劇，步行十分鐘到Connor Palace劇院，valet parking 50刀一晚，泊車小哥很好，但前台一言難盡，in-person加電話要了兩次extra comforter都沒有下文。

Slightly outdated equipment in the room, very spacious room, loud air conditioning, breakfast available to order from the menu.

The stay was ok housekeeping didn’t clean our rooms we couldn’t get clean bedding the bar downstairs was ok just super over priced it was fair

This hotel is aging, but the location is amazing! We traveled to Cleveland for my son's birthday 永安 to a Cavs game. Upon arrival, the valet was extremely congested. No one came out to welcome us or anything so I thought all the valet were out parking cars. Instead, three of them were inside, laughing and talking. There was no mention of cost anywhere, so I was very surprised at the $50/day charge upon checkout. Considering it took them an hour to bring my car back to me upon check out, I would say that charge is VERY exaggerated. When we went to check in, I was surprised that they needed a credit card to hold $200 on. I prepaid and expected they would need a card on file, not to hold funds. Anyway, our first room seemed nice. It had an amazing view of Rocket Arena. But, I decided to rest a minute and when I looked at the ceiling, it was falling apart!! This was something I decided to give a pass on, considering the age of the building. However, when I got up to shower and there was a huge clump of long brown hair on the wall, that was too much for me. I went to the front desk and they were very nice about the issue and quickly moved us to another room. The rooms are basic. There is an armoire with an iron, two bottles of water, a coffee maker and coffee and a mini fridge. The televisions in the rooms are very large, that was nice. Check out was easy, just a lobby full of people all waiting for their cars to show up! The only other thing I can say is that I paid for a supreme room through 永安 and was only given a standard room. So, there must be a miscommunication between 永安 and the hotels. Be wary...

Late night check in I had to wait almost 30 minutes for someone to come to the desk.

總體尚可，但也就是國內全季水平，這個和國內英迪格酒店的定位大相徑庭，這一點國內來的朋友要有所準備，除了前台基本不要對服務抱有期望，這個是疫情後美國酒店的通常情況。