I have to say it's very very disappointing during the latest stay at Mariott Atlanta Airport Gateway. My wife stayed through 13-15Oct. She placed her jade bracelet on bedside table and forgot to carry with her to dinner for several hours on 14Oct late afternoon. The jade bracelet was never found again after that. Hotel gave a plain answer to her inquiry simply saying it could not be found, although it certainly could do some investigation on room access or CCTV record. Besides the financial loss, it's a priceless gift from old parents. The result, security concern, and the hotel's reaction are so so disappointing.
訪客
商務旅客
兩張雙人床房
入住於2023年07月
2.5
還行
評價於：2023年08月29日
Tried to check in at 11 pm, no rooms even with prepaid booking, told to wait, hour later given a room that was occupied! Back to reception, lots of angry people, no management, felt very sorry for the sole receptionist, eventually had a conference room with pull down bed given to me. Will avoid.
訪客
家庭旅遊 特大床房
入住於2024年06月
5.0
極好
評價於：2024年07月08日
Nice hotel
DW72
家庭旅遊 特大床房
入住於2023年10月
1.0
不推薦
評價於：2023年10月19日
I have to say it's very very disappointing during the latest stay at Mariott Atlanta Airport Gateway. My wife stayed through 13-15Oct. She placed her jade bracelet on bedside table and forgot to carry with her to dinner for several hours on 14Oct late afternoon. The jade bracelet was never found again after that. Hotel gave a plain answer to her inquiry simply saying it could not be found, although it certainly could do some investigation on room access or CCTV record. Besides the financial loss, it's a priceless gift from old parents. The result, security concern, and the hotel's reaction are so so disappointing.
訪客
商務旅客 兩張雙人床房
入住於2023年07月
2.5
還行
評價於：2023年08月29日
Tried to check in at 11 pm, no rooms even with prepaid booking, told to wait, hour later given a room that was occupied! Back to reception, lots of angry people, no management, felt very sorry for the sole receptionist, eventually had a conference room with pull down bed given to me. Will avoid.
城市重要資訊
訪客
家庭旅遊
特大床房
入住於2024年06月
DW72
家庭旅遊
特大床房
入住於2023年10月
訪客
商務旅客
兩張雙人床房
入住於2023年07月
訪客
家庭旅遊 特大床房
入住於2024年06月
DW72
家庭旅遊 特大床房
入住於2023年10月
訪客
商務旅客 兩張雙人床房
入住於2023年07月