艾澤城堡酒店 (Chateau Eza)

不錯，可以，有機會再來

很好，還會再來

房間是兩層的小獨棟，空間不算大，但周邊環境很好。需要把行李拿到山底reception,他們會幫忙運上去，但人是需要自己走上去的哈。 洗手間設施略顯老舊 窗外景色很美

我們是倆位長者的尼斯自由行，喜歡埃茲所以選擇在埃茲住一晚，也很喜歡城堡酒店，位置好房間佈置精緻客服也好，給我們升級成有陽台的房間，提前讓我們進入房間休息，早到後還有迎賓飲料在陽台上休息望海，唯一不滿意的是早餐，是配的套餐，35歐的套餐內容也很少量也少連麪包都是迷妳的3個，根本吃不飽，如果能改善一下早餐那就完美了。最好還能主動提示下埃茲小鎮遊玩的要點攻略及給個地圖介紹等。

I have to warn that this hotel is at the top of the mountain and the train only takes you to the bottom of the mountain so you need to either take taxi or bus to get to the Eze village. BUT, eze village is not the end of story. From eze village to the hotel you still need to climb and there are almost stairs not slope. The hotel has a dedicated staff to help you carry the luggage upstairs but that man might be too tired that day (we have two 25inch luggages) so his attitude was very impatient to us. Seeing him being so exhausted making us feeling sorry and his bad attitude add more to this sad feeling. When we were checking in, we told the reception desk that we need to take the train the other day at 8am so please have the luggage staff to carry our luggage down to Eze village at 7am so we can take taxi at 7:15am and the train wold be 8am. That guy was late and didn’t even show up till we left (around 7:13am). Instead, the reception desk gentleman helped us to carry the luggage downstairs. It was after the rain and we were in a hurry to catch the train so my 59 year old mom fell off the stairs and broke her fingers. Thanks god it was not a severe injury but as a daughter I am really regret to have chosen this hotel. It’s my mom’s first visit in Europe and I wanted to treat her with a a nice staycation at a 5 star hotel in Southern France but it turned out to be a regret. The reception desk service was excellent and fits a 5-star standard. We received warm welcome from the reception desk lady who told us not to take it personally because the luggage staff might be too tired. Also, many thanks for the reception gentleman who stood out when the luggage guy was late, without the whom we could have missed the train (and the flight too) We stayed in standard twin beds room. The room facilities and furnitures are shown as the picture attached. We didn’t take the welcome drink and try the Michelin restaurant as we were not in good mood. 酒店交通極其不便利，火車只運到山腳，上山要打車（15歐）或者等巴士（巴士一小時一班）。即使下了車，也還沒到。之後有一段山路，只能靠人工幫你拉行李箱上去。這個過程讓我們對辛苦的工作人員愧疚，而工作人員不耐煩的惡劣態度（因為他很累了）又讓我們自責的情緒裏帶着不餓能發泄的生氣（因為知道他也是累了，但是這是我們作為客人被髮脾氣的理由麼？）。第二天早上明明預約了7am來拿行李，因為搬行李的工作人員的遲到導致前台小哥只能親自幫忙搬（很感謝他），因為遲了一點點我們又着急下山，山路因為下雨濕滑我的媽媽摔倒了，手摔破了。本來作為女兒我是想專門請母親住一晚城堡酒店結束在南法的行程，結果變成這樣。我很自責也很愧疚選擇了這家酒店。 酒店環境如圖，我們是標準雙人間，從設施來看大家自己感受一下吧。

This hotel is beautiful but up on the hill. But car cannot drive to hotel entrance. There is a car valet service at the entrance of the road. Thank God for the two great porters that helped to carry our luggages up to our rooms. Great room with spectacular view and a sauna pool overlooking the hills. Dinner at the restaurant in this hotel is amazing!!! Must try, very romantic and food is delicious, server is attentive.

風景一流 五星推薦

1、酒店在景區內，當房間門沒有任何提示，導致遊客經常誤敲門或推門進來，一問以為是景區內商店。但人家旁邊的金羊酒店就把住宿房間完全和遊客行走路線隔離開。 2、最吐槽的是早餐，但人價格25歐、35歐、55歐、290歐每份，我們點了25和35的，就是幾個小麪包+咖啡or牛奶+果汁+幾片火腿，種類少、份量少、味道很一般，完全對不起這個價格，這一路的酒店早餐超過20歐都是豐盛的自助。況且還告訴我4歲孩子也不免費早餐，和大人一樣單點，也是和一路的所有酒店不一樣。其他酒店一般5歲以下都免費。 3、停車居然要40歐/晚！ 4、唯一亮點：距離山頂花園很近。代價是回酒店幾乎是從山下爬到山頂。帶孩子住的慎選。

一定要避雷埃茲城堡酒店（ Chateau Eza）詳見圖片。推薦金羊酒店（ La Chevredor ） 我們在那裡享用美味晚餐，不僅有一家米其林餐廳，且擁有獨特視野觀賞海景。一開始我check- in 走錯了人家還非常可氣給我指路，強烈推薦他家。至少是個酒店，酒店私人區域全部劃分開，有游泳池有風景，不像埃茲城堡酒店，遊客可以隨意敲你房間那種。被名字欺騙了，和城堡沒半毛關係。不過checkout 時候有個中文前台很有禮貌，但是酒店不值這個價格，我升級後的家庭房如圖。永安當晚市場價9000元多。永安服務還是值得表揚，為了沒有Wi-Fi和酒店溝通了很久。

缺點：進酒店需要爬坡，抵達的時候下雨，路面濕滑很難受。 優點：酒店本身非常棒！房間不大但是景緻獨一無二，酒店餐廳本身也很棒！1st class view 和優秀的服務。