佛羅倫薩奢華旅館 (Florence Luxury Guest House)

民宿，可以自助入住，然後把税放在小箱子裡頭就可以了，我們也是很早入住，房間已經準備了出來，房間每天都打掃會有免費的水和氣泡水，超高性價比離車站比較近，接待的不太會英文，可以翻譯器交流

DO NOT STAY HERE!! I was told by the owner I was blackmailing her due to multipul issues... flooding issues with the shower, which covered everywhere in the room, after a couple hours of waiting, the owner sent the employed cleaner to try and fix her mistake and then accidentally sprayed my clothes and suitcase & tv area with the portable shower head. Extremely frustrated, she told us we would get a discount for so much inconvenience... We contacted the owner in regards to a few more issues with our room,She wanted photos supplied which we did. Then finally after hours of waiting for this flooding issue to be looked at, we wanted to check out the sauna, first the owner said we needed to book prior but then again not written anywhere for additional charges, she required an additional 70euro each 🤷🏾♀️🤦🏾♀️ the room was dusty, including glasses, the noise from the train was horrific all night (even with earplugs) But the worst experience was the owner. She is a ******** ****** ** g. She has terrible communication, unprofessional, pretends not to speak English & purely takes advantage of tourists and guests.. THE OWNER IS A DISGRACEFUL HUMAN AND SHOULD BE ASHAMED OF THIS SO CALLED "BUISNESS"

Personal check in. Check in very late at 2:30 and check out very early 10:30. Considering expensive with basement room with outside bathroom.

It’s a nice hotel, very accessible & near the Firenze SMN station. The room was ready earlier than check in time. Our room was spacious, clean & beautiful. The only hiccup was checking in. We weren’t given the check in instruction ahead of time & WhatsApp response took a while but after we got the info, everything was good.