The hotel was lovely. We had a traditional room which was nice and spacious. The beds were comfy. They provided skincare products and 6 different bottles of toiletries for the shower which was a nice touch. We didn't get a chance to try the baths but they looked nice. Good location close to some restaurants and a shop. Would have liked to stay longer.
訪客
家庭旅遊
日式8-10榻榻米,酒店分配
入住於2025年07月
5.0
極好
評價於:2025年07月15日
酒店早餐和晚餐相當好食、又美觀、下次會再去!
訪客
情侶
本館標準日式房
入住於2025年04月
4.5
很好
評價於:2025年04月27日
Pros: Convenient shuttle bus pickup and dropoff. Also has a free drinks bar and massage chairs. Has a simple outdoor onsen too.
Neutral: food was ok but not amazing.
Over all worst 永安 experienced in Japan after same to the country so many times. We miss the paid dinner by a hour. No refund or not even try to reserve any dinner for us. We thought, ok it’s mainly fault missing the dinner time.
It starts getting bad after we checked in, It’s super cold during the winter time and the heating source are either from the kerosene heater or the AC. For AC it’s basically only blowing out cool air after turned “heating” for over 30min. Then we decided to turn on kerosene. The smell becomes unbearable after 20-40min.! Then it starts beeping with a sign “ventilation” we had to open the door to let he smell of engine oil out. Barely slept the night during to the smell and coldness. They in the morning around 10, here comes the check out time.
We felt quite violated through out and quite inconsiderate service, the front desk seems very polite but a bit mean somehow. The elderly gentle man at the desk was nice and helpful. But for rest (most) of the faculties, For this very fake politeness not even any genuine sense of“trying to make it better”. Not really recommended.
The hotel was lovely. We had a traditional room which was nice and spacious. The beds were comfy. They provided skincare products and 6 different bottles of toiletries for the shower which was a nice touch. We didn't get a chance to try the baths but they looked nice. Good location close to some restaurants and a shop. Would have liked to stay longer.
訪客
家庭旅遊 日式8-10榻榻米,酒店分配
入住於2025年07月
5.0
極好
評價於:2025年07月15日
酒店早餐和晚餐相當好食、又美觀、下次會再去!
訪客
情侶 本館標準日式房
入住於2025年04月
4.5
很好
評價於:2025年04月27日
Pros: Convenient shuttle bus pickup and dropoff. Also has a free drinks bar and massage chairs. Has a simple outdoor onsen too.
Neutral: food was ok but not amazing.
Over all worst 永安 experienced in Japan after same to the country so many times. We miss the paid dinner by a hour. No refund or not even try to reserve any dinner for us. We thought, ok it’s mainly fault missing the dinner time.
It starts getting bad after we checked in, It’s super cold during the winter time and the heating source are either from the kerosene heater or the AC. For AC it’s basically only blowing out cool air after turned “heating” for over 30min. Then we decided to turn on kerosene. The smell becomes unbearable after 20-40min.! Then it starts beeping with a sign “ventilation” we had to open the door to let he smell of engine oil out. Barely slept the night during to the smell and coldness. They in the morning around 10, here comes the check out time.
We felt quite violated through out and quite inconsiderate service, the front desk seems very polite but a bit mean somehow. The elderly gentle man at the desk was nice and helpful. But for rest (most) of the faculties, For this very fake politeness not even any genuine sense of“trying to make it better”. Not really recommended.
訪客
與好友旅遊
入住於2025年11月
訪客
家庭旅遊
日式8-10榻榻米,酒店分配
入住於2025年10月
匿名用戶
情侶
本館標準日式房
入住於2025年07月
訪客
家庭旅遊
日式8-10榻榻米,酒店分配
入住於2025年07月
訪客
情侶
本館標準日式房
入住於2025年04月
118830****
獨自旅遊
緊湊型,日式帶浴室
入住於2025年03月
T K 2025
家庭旅遊
日式8-10榻榻米,酒店分配
入住於2025年02月
1343937****
家庭旅遊
日式8-10榻榻米,酒店分配
入住於2025年02月
M440031****
家庭旅遊
日式8-10榻榻米,酒店分配
入住於2025年01月
訪客
與好友旅遊
本館標準日式房
入住於2025年01月
訪客
與好友旅遊
入住於2025年11月
訪客
家庭旅遊 日式8-10榻榻米,酒店分配
入住於2025年10月
匿名用戶
情侶 本館標準日式房
入住於2025年07月
訪客
家庭旅遊 日式8-10榻榻米,酒店分配
入住於2025年07月
訪客
情侶 本館標準日式房
入住於2025年04月
118830****
獨自旅遊 緊湊型,日式帶浴室
入住於2025年03月
T K 2025
家庭旅遊 日式8-10榻榻米,酒店分配
入住於2025年02月
1343937****
家庭旅遊 日式8-10榻榻米,酒店分配
入住於2025年02月
M440031****
家庭旅遊 日式8-10榻榻米,酒店分配
入住於2025年01月
訪客
與好友旅遊 本館標準日式房
入住於2025年01月