福岡蒙特利拉蘇瑞酒店 (Hotel Monterey La Soeur Fukuoka)

三人房，三張床，確實比較適合帶孩子的家庭出遊，但是放了三張床之後，房間確實比較小，地上攤開箱子都比較累。衞生間非常old money的感覺。

酒店可能只係接待日本本土居民，前台員工完全不熟悉英語國際語言，完全不能溝通旅客的需求 今次五人同行旅遊，分別租了單人房，雙人房，雙人雙床房合共三間房間，五位朋友分別給予極差評價 需知道日本酒店房間不會期望太大，剛打開房間真心比日本房間還細，酒店設施老舊，硬件軟件真心需要提升，寧願花費多少少租比較新穎的酒店，氣温19度酒店居然不能提供冷氣，窗戶也不能自行打開房間10分翳焗， 下次一定不會再入住

各方面也好. 只是 1) 三人房加床後就比較難開兩個行李箱. 雙床房比較好. 2) 窗不能開, 要開房內的空氣清新機, 加大風量, 也勉強可以.

酒店就在天神，周邊比較繁華，便利店餐館都很多，酒店出來就是公交站，離地鐵站也不遠，性價比不錯，設施有點舊，但衞生做的很好，頂上有個亮亮的月亮，一眼就能看見，下次來還會選擇。

地點位置方便，近天神站和天神地下街，附近購物一流，晚上附近大量屋台，宵夜也有很多選擇，附近有拉麵店及居酒屋。

地點很方便，6分鐘就可以行到天神站 樓下就有7-eleven，鄰近也有很多藥粧店和餐廳 房間基本設備齊全

12/10–12/14 連續入住四晚，房間清潔水準令人震驚。四天內每天回到房間，地板從未被打掃，可見大量頭髮與紙屑；鞋子與拖鞋完全沒有被整理，仍維持前一晚隨意散落的狀態。桌面殘留痕跡未擦拭，浴室牆面與地面黏著的頭髮也未清理。這並非偶發疏失，而是連續多日、系統性的清潔不到位，已經低於一家正常酒店應有的基本標準。 退房時向前台反映此問題，並當場出示實際拍攝的未清潔照片。本人可使用日語溝通，但前台人員態度明顯敷衍，對如此嚴重的清潔問題既不驚訝也無明確歉意，更沒有任何補救或改善的說明，彷彿這種情況早已習以為常。 值得一提的是，作為外國旅客，從前台的反應與處理方式來看，不禁讓人質疑是否存在對外國住客服務標準較低、處理投訴不積極的情況。這種感受本身就已嚴重影響住宿體驗。 此外，房間空間狹小、設施老舊，在福岡同價位酒店中毫無優勢。綜合清潔、服務與設施品質，性價比極低。 不會再入住，也不建議重視清潔與服務品質的旅客選擇此酒店，請務必謹慎避雷。 I stayed at this hotel from Dec 10 to Dec 14 for four consecutive nights, and the housekeeping standards were frankly shocking. Every evening when I returned to the room, the floor had clearly not been cleaned at all, with visible hair and paper debris remaining day after day. Shoes and slippers were never arranged, staying scattered exactly as I had left them. Marks on the desk were not wiped, and hair stuck to the bathroom walls and floor was never removed. This was not a one-time mistake but a consistent and repeated failure in basic room cleaning over multiple days, falling well below the minimum standard one would expect from a hotel. It did not even meet the level of basic cleanliness. At checkout, I raised this issue with the front desk and showed them photos I had taken of the uncleaned room. I am able to communicate in Japanese, yet the staff’s response was noticeably dismissive. There was no visible surprise, no sincere apology, and no explanation or corrective action offered, giving the impression that this level of cleanliness is considered normal. As a foreign guest, the way this complaint was handled also raises concerns about whether service standards and responsiveness differ for international guests. This perception alone significantly undermined the overall stay. In addition, the room itself was small and outdated, offering little value compared to other hotels in the same price range in Fukuoka. Considering the poor housekeeping, weak service attitude, and aging facilities, the overall value is extremely low. I will not stay here again and strongly advise travelers who care about cleanliness and service quality to avoid this hotel.

非常非常滿意的一次入住體驗👍我住過東京銀座的這個酒店 第一次體驗福岡天神酒店 房間温馨舒適寬敞 太驚艷了！ 浴缸🛁寬大可以泡澡休息！樓下就是24小時的壽司店 7-11就在樓下 太方便啦！下次一定再來住！極力推薦！

房間空間比想像中大，床框有架高所以可以把行李箱塞進床底，不過浴室剛進去時有一點點黴味，開門通風後就有改善 飯店距離天神站約5-6分鐘路程，所有大型百貨公司及shopping mall都在附近，還有熱門的明太子法國麵包⋯ 完全滿足購物需求！下次再來福岡仍會選擇這間飯店！

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