泗水温瓊甘瓦爾納文化酒店 (Varna Culture Hotel Soerabaia)

床的數量和APP上説的不一樣。被子內膽臟。

I booked this hotel for 6 days for my mother 永安 her childhood town Surabaya, this hotel it’s closed to all the memories Surabaya food, the ony I am very disappointed is The service it’s bad because when we first check in they give us a very bad room , I was requesting the connecting room for my mother because she was on wheelchair but they give us a very small room and the room was bad smelling and also the service for helping us for the bags it’s very bad attitude to us , he said to me to wheel it my self because he doesn’t want to wait for us about our problems rooms, i am not very happy with hotel at all , they need to provide all the stuff to have a nice attitude ,

Kamar luas di jantung kota SBY dengan harga yg sangat murah

房間舒適 外賣配送方便 設施齊全 服務熱情

Kebersihan kamar sangat bagus, fasilitas juga lengkap. Lokasi strategis dengan pusat kota dan tempat belanja

Untuk ukuran hotel lama termasuk bagus pelayanan super bagus hanya saja tv tidak login k YouTube pelayanan bagus

Varna Culture Hotel is located at strategic location closer to Tunjungan Plaza and many local eateries around. But I was given a room at smoking floor although when I booked I already requested for nonsmoking room. We have to inhale lots of 2nd hand smoke which was quite bad for our throat and causing us hard to breathe. The bathroom had given us lots of problems, after we took a shower, we realised the water cannot flow into the drainage hole and stayed floating next to the toilet bowl. The whole floor flooded as the floor design was a problem. When we complained to front desk staff, they already knew the problem but they cannot do anything. They only offered the housekeeper to mop away the water. Which the floor still wet. The water pressure is too low while we on the shower. The shower head positioned wrongly on wall and not flexible which caused the shower water to shoot directly to the opposite wall instead of to our body or face. It wet the whole towel rack and the toilet bowl behind us. Hence, we have to hold the shower head most of the time to ensure we can clean our body thoroughly. Breakfast served was average. The juices were quite plain and no fruit flavour. The overall food served was OK. No minibar in the hotel. We have to buy ice cube 5,000rp for a cup of 4pcs ice cudes.

位置挺好的，公共空間挺大，就是房間太舊了。。。。。。剩下的還不錯，主要還是因為泗水這個地方還不錯

Secara umum Oke. Musholla Besar dan Bersih. Fasilitas Nyaman. Sarapan Lumayan. Dan Sangat Strategis untuk akses ke Jl. Tunjungan Surabaya.

Good experience staying in Varna Culture. Facilities and services are excellent. Will repeat to stay here when in Surabaya