The worst check in experience of my life. I have never been shouted at or called stupid before or told the police would be called on me just because I knocked on the door once - it was within hours.
Room disgusting- mouldy window, paint falling off walls and ceiling. Only an old oil heater. Disgrace. Nothing like the internet pictures.
We stayed at this motel for two nights, and unfortunately, our experience was disappointing. After checking in, we realized that clean blankets were missing for two people. When we contacted the motel at around 9 p.m. to request blankets, the response we received was shockingly unprofessional. The staff member sarcastically asked, "Do you think you're at home now? Do you want me to go to Kmart to get blankets for you?"
After about 10 minutes, he reluctantly went to the laundry and brought us two bedsheets and two blankets. While we eventually got what we needed, the rude and dismissive attitude was unacceptable. Basic hospitality and customer service should include ensuring that all guests have proper bedding without making them feel like an inconvenience.
Would not recommend this place unless they improve their service and professionalism.
The worst check in experience of my life. I have never been shouted at or called stupid before or told the police would be called on me just because I knocked on the door once - it was within hours.
Room disgusting- mouldy window, paint falling off walls and ceiling. Only an old oil heater. Disgrace. Nothing like the internet pictures.
We stayed at this motel for two nights, and unfortunately, our experience was disappointing. After checking in, we realized that clean blankets were missing for two people. When we contacted the motel at around 9 p.m. to request blankets, the response we received was shockingly unprofessional. The staff member sarcastically asked, "Do you think you're at home now? Do you want me to go to Kmart to get blankets for you?"
After about 10 minutes, he reluctantly went to the laundry and brought us two bedsheets and two blankets. While we eventually got what we needed, the rude and dismissive attitude was unacceptable. Basic hospitality and customer service should include ensuring that all guests have proper bedding without making them feel like an inconvenience.
Would not recommend this place unless they improve their service and professionalism.
黃翠柳
家庭旅遊
高級雙床間
入住於2025年07月
訪客
獨自旅遊
經濟遺址一室公寓
入住於2025年06月
訪客
家庭旅遊
湖景兩卧室間
入住於2025年06月
訪客
家庭旅遊
經濟遺址一室公寓
入住於2025年04月
dididilam
情侶
豪華大床&單人間
入住於2025年04月
LI KAI CHIU
情侶
豪華大床&單人間
入住於2025年04月
訪客
與好友旅遊
兩卧室無景觀房
入住於2025年03月
Tina Goodenough
情侶
豪華大床&單人間
入住於2025年03月
Calm Lee
與好友旅遊
高級大床房
入住於2025年02月
訪客
情侶
經濟遺址一室公寓
入住於2025年01月
黃翠柳
家庭旅遊 高級雙床間
入住於2025年07月
訪客
獨自旅遊 經濟遺址一室公寓
入住於2025年06月
訪客
家庭旅遊 湖景兩卧室間
入住於2025年06月
訪客
家庭旅遊 經濟遺址一室公寓
入住於2025年04月
dididilam
情侶 豪華大床&單人間
入住於2025年04月
LI KAI CHIU
情侶 豪華大床&單人間
入住於2025年04月
訪客
與好友旅遊 兩卧室無景觀房
入住於2025年03月
Tina Goodenough
情侶 豪華大床&單人間
入住於2025年03月
Calm Lee
與好友旅遊 高級大床房
入住於2025年02月
訪客
情侶 經濟遺址一室公寓
入住於2025年01月