避風港小屋河畔酒店 (Haven Hut Riverside Hotel)

這次入住 Haven Hut Riverside Hotel，整體感覺相當放鬆，與市中心飯店的喧鬧氛圍不同。飯店位於河畔，周邊環境安靜，早晚都能感受到河邊的自然氛圍，適合想要放慢步調、好好休息的旅客。 房間整潔乾淨，空間雖不算大，但基本設備齊全，冷氣、熱水與 Wi-Fi 表現穩定，床鋪舒適，睡眠品質不錯。公共空間維護良好，整體風格偏自然簡約，有小型度假感。 服務人員態度友善，英文溝通基本無礙，遇到問題也願意協助。需要注意的是，飯店位置較偏離市中心，外出用餐或前往景點建議搭乘 Grab 或計程車，交通便利性普通。 整體而言，若不追求熱鬧地段，而是重視安靜、河景與放鬆感，Haven Hut Riverside Hotel 是一間 CP 值不錯、適合短期住宿與度假的選擇。

酒店服務差一天要兩瓶水有時候都不給，關鍵是臨走退房夜班的那個小夥子去房間各種找理由，要我給他100萬越南盾，不給不讓走純純黑店，國人注意點這家店不要被坑了

服務不太行，預訂APP上可以免費升級，現場卻不能免費，需要收費，感受太差

服務沒的説，乾淨衞生，性價比之王，大廳還有鋼琴更是意外之喜

這次入住體驗非常糟糕，強烈不推薦。 首先，前台及服務人員態度極其惡劣。當我們反映房間情況與預訂頁面嚴重不符、希望更換房間時，前台人員表現出明顯的不耐煩，語氣冷漠，甚至直接以“沒有房間，愛住不住”的態度拒絕溝通，完全沒有基本的服務意識和職業素養。 其次，房間與宣傳圖片嚴重不符，存在明顯誤導。預訂頁面展示的是大面積落地窗，但實際安排的房間衹有一個很小的窗戶，與圖片差距巨大。 第三，房間衞生與設施狀況非常差。 • 地毯老舊破損，感覺至少使用了十幾年甚至更久； • 房間和門口區域裝修陳舊，沒有任何維護； • 房間內明顯積灰，衞生狀況令人不適； • 整體環境給人一種長期無人管理、缺乏清潔的感覺。 綜合來看，這家酒店在服務態度、房間真實性、衞生管理等方面都存在嚴重問題。即使位置或價格有優勢，也完全不足以彌補如此糟糕的體驗。不建議任何人入住。This was an extremely disappointing stay and I strongly do not recommend this hotel. First of all, the front desk and service staff were very rude and unprofessional. When we explained that the room was not as described and requested a room change, the staff showed clear impatience and a very bad attitude. We were bluntly told that there were no other rooms and given an “accept it or leave” response. This kind of attitude is completely unacceptable in the hospitality industry. Secondly, the room was seriously inconsistent with the photos shown during booking, which is highly misleading. The listing clearly showed a large floor-to-ceiling window, but the actual room only had a very small window, far from what was advertised. Thirdly, the condition and cleanliness of the room were very poor: • The carpet was extremely old and worn, as if it had not been replaced for decades; • The room and door area were outdated and poorly maintained; • There was visible dust throughout the room; • Overall hygiene and maintenance were far below acceptable standards. In summary, this hotel has serious issues with service attitude, room accuracy, and cleanliness. Even considering price or location, this experience was unacceptable. I would not recommend this hotel to anyone.

雖然離市中心有點遠，但騎車大概10分鐘，位置還算可以，不會很吵，房間蠻乾淨的，不錯👍值得再去住一次

Rapport qualité prix super, c’est un peu excentré mais ce n’est pas grave, par contre je suis restée au 3ème et au 4ème étage pendant plus d’un mois, le wifi est CATASTROPHIQUE. Draps parfois très usés car marrons. Le personnel est au top.

Very convenient and Very good service Transportation is convenient. The room is clean and spacious.

It was a such a good place , comfy and close to several stores which make it good to try local food ❤️

The price was reasonable, the room was clean, but the showerhead water pressure was very weak—that was a downside. The view from the window was decent. The only major issue was one male front desk staff member who had poor service attitude. Although he answered questions and checked me in without problems, his tone was very mean, and the way he stared at me made me feel uncomfortable.