休斯頓加勒里亞希爾頓逸林套房酒店 (DoubleTree by Hilton Hotel & Suites Houston by The Galleria)

當作臨時週轉酒店，諾大的休斯敦，這裏停車場居然收費，很是不爽。入住手續辦理流程緩慢，但也就是希爾頓家中規中矩的酒店。

주차장 별도금액 지불 갤러리아 인근 편의성

Everything was spectacular and will definitely be going to visit again. The front desk was very accommodating and very professional from the time I walked in and out!!!

It was great other than condensation from air conditioning on sliding door and patio which had green algae everywhere

Staff were gracious and helpful. Room is clean. The room door has issues, hard to close and it's a struggle to open. The elevator is a problem. We lined up for 30 minutes to use one elevator.

房間設施完備明亮

This place smelled like mold, was humid, was dirty, and badly needs a complete remodel. It might have been nice in the early 1990s, but it is not now. The staff at the desk was nice, but everyone else, not so much. If I had to stay here again, I would find another place. It was not scary - it just was not nice.

The experience was quite pleasant. The members of staff who attended to our needs during our one week training were helpful and responsive to our needs. Mariam, at the reception, was willing to assist and offer help upon request. The location of the hotel and the facilities were fantastic as well. All round pleasant experience

I booked this hotel for a business 永安 on 07/15/24-07/16/24, and my experience was extremely disappointing. The day before my arrival, I called to confirm my reservation and was put on hold for 30 minutes. The representative informed me their system was down and couldn't confirm my booking, promising a callback that never happened. When I arrived, there was a huge line for check-in due to the ongoing system outage. I waited 2.5 hours for a room key. Staff were overwhelmed, and one gentleman found his room already occupied and was still waiting for a new room when I got my keys. I paid for one night but didn’t get access to my room until 10 PM. What did I pay for from 3 PM to 10 PM? Once in my room, conditions were unacceptable. The Wi-Fi speed was 5 Mbps, cleanliness was subpar, and the AC wouldn’t turn off. Exhausted, I fell asleep immediately. The next morning, the check-in chaos continued. This hotel’s service and management are severely lacking, and it doesn’t meet 4-star standards. I will not be returning and cannot recommend this place to anyone. I am requesting customer service team to get in touch with me. I can only hope that at least customer service will work properly. I will update on how it goes. Nikolai

It was unkind. No bodywash So lucky just one night