休斯頓俱樂部會所酒店 (Club Quarters Hotel in Houston)

一行人來開會，酒店有免費洗衣房，很方便，可以洗也可以烘，也提供洗衣粉。分為前後棟，後面那棟感覺是重新裝修過的，整體感覺比前棟新。入住時永安合作夥伴在支付款項上出了點狀況，好在客服處理的很積極，後來還是順利入住。押金一晚一房50美金，其實蠻多的。

這次在休斯頓僅停留一天，選擇入住這家位於市中心的酒店而未租車。設施與衞生表現中規中矩，但服務水準遠超預期。

딱히 흠잡을 것이 없는 호텔입니다. 전반적으로 모두 평균이상입니다. 다시 휴스턴에 와도 여기 머물 것 같습니다.

Good for the price, but personally prefer the AC hotel next door…

Returning to this awesome Hotel for a second time. It's walking distance to the Baseball stadium. They offer valet parking and everyone is always so nice. Love that you need to a key card to get in and use the elevator!! The rooms are so nice and kept fresh. Decor gives an away from home feeling but simple enough and to theme. We will of course be returning in the future.

離太空人球場近 附近很多餐廳 治安好 有提供牛奶及咖啡 房間大很乾淨 住起來很舒適 下次會再來 離機場不會太晚 推薦來看太空人可以住

Room is clean and good self service good location

Nice Hotel👍  24 hour free coffee, milk and spring water but no parking lot in Hotel ，We need to find the parking building near the hotel. We have to pay $29 per day and just one time in and out 

Situated in a great location in the heart of the city in Downtown Houston with convenient access to the MetroLine Rail which is less than a 5 mins walking distance (Red line from Main Street and Green and Purple lines from Rusk Street). I was able to move around the city fairly easy. For hotel facilities, I liked that there was a gym with free access, which included TV entertainment and a free-access laundry room with both washing machines and tumble dryers. There were drinking water fountains on each floor corridor for guests to refill on water and keep hydrated instead of requesting for more water bottles in their rooms. There were also vending machines available if preferred. I was a little underwhelmed with the appearance of my first room. The weren't clean from the outside which affected my view. The bathroom mirrors were stained and the room space felt small even as a single guest. There was no mini fridge which I've found to be a hotel room standard and it would've been practical for storing cool drinks and snacks especially in the Texas summer heat. However, there was manually controlled air conditioning which helped. There was also no safe in my room for me to store my valuables and important travel documents which I found puzzling. Hence I requested a room change which the staff assisted me with. The second room was much better as it was a larger space which included an additional arm chair along with a small kitchenette (mini fridge, microwave and a wash-hand basin). The room was cleaner, however there was still no safe. When I enquired about it, I learnt that only some of the rooms have safes which is odd to not to be a feature in all the rooms, so I shared this feedback. Overall, the room decor was simplistic and suited towards business 永安/travellers which I didn't mind. However, the rooms could be refurbished to look more modern and minimalist. The staff were okay. They were helpful in assisting me with a room change when I wasn't happy but I didn't feel like I received exceptional customer service from any particular individual. Upon arriving, I didn't feel properly welcomed and informed about the facilities and a few staff members came across a little nonchalant in addressing queries and issues. For example, I requested a mini fridge to be added to my first room on day 1 which was meant to arrive the same day but instead arrived at my new room the following day when I made the room request showing a slow response time for when I actually needed it. Also my checkout process was very quick and I was informed that my deposit would return to my original payment card within 5 working days which did not happen and I had to follow up with manager who said he would email me to check in on the progress of the refund but I never received any further communication. I had to raise the issue with card provider who told me the the payment was marked as a pending refundable deposit and should the hotel not confirm my refund, then it would automatically be refunded back to my account after 30 days. It was extremely frustrating having to wait an entire month to receive a deposit, when I stayed in other hotels during my time in Texas whereby the deposit refund was instant upon me checking out. Needless to say that my overall experience was okay but could've been better, especially if I was staying there for the entirety of my 永安. A few days staying there was enough and I would rate it a 3* rather than a 4* hotel realistically.

在休斯頓轉機，預訂了這家酒店。設施很新，前台和行李人員服務到位，非常細心。床品柔軟舒適，洗手間設備齊全。美中不足的是早餐廳不在酒店內，有一段距離，此外，公寓夜間周圍有一些無家可歸者討要錢財。