赫爾格達長灘度假酒店 (Hurghada Long Beach Resort)

酒店佔地面積大，需要擺渡車，房間設施有點老舊，酒店內自營潛店深潛服務的營業時間較短，其他都還不錯，吃的可選項多，白人飯為主，味道偏平淡，中國遊客很少

It’s a really good place, food was good, has a lot of options and every day changes the options. Has really good atmosphere is really family friendly. It’s a little far from the airport. But it’s a really big hotel with a lot activities and options. I really recommend to get a massage

Прекрасный отель! Заезд максимально упрощен. Багаж доставили в номер, как и нас, на авто. Завтрак, обед, ужин- всегда найдется, что по вкусу. Есть старый и новый жилой фонд. Старый реконструируется. Wi-Fi на всей территории отеля, даже на пляже ( собственный пляж без лишних людей) Территория огромная. Персонал приветлив, отзывчив, всегда готов прийти на помощь. Общая оценка 10/10

環境很高，部分還在裝修，我們去的時候沒有中國人，全是外國人，飯一般般，可以吃，但沒有中國口味，服務還可以，挺熱情的。沒有遇到歧視中國人，但是有個餐廳有個管理人員，貌似不喜歡中國人。

Long beach resort was an average experience. Food was okay and not amazing. Very family oriented and very german/eastern european vibe. The biggest complaint was regarding the room. We booked a standard room and were given a family kids room. We had to complain twice to get a new room, and even then it wasn’t the standard room we ordered. Staff wasn’t exceptional overall.

Everything was good the service was excellent and all the staff are friendly

海景很漂亮，服務好的讓人感動。我們當天要去機場臨時訂了一間房休息幾個小時，為了試一下那裡的黎巴嫩餐廳，餐桌撒上了花瓣，好温暖。老牌酒店，維護的也挺好，晚上有娛樂表演節目。全包，上個月價格非常優惠，性價比很高。

酒店略偏 但超級大 幾乎沒有中國遊客 餐廳很多和很大 包三餐確實不錯 入住的是兩層的別墅房 正好對着舞台 每天晚上都有不同的表演 倒是挺熱鬧好玩的 出酒店要做接駁車 這個車很不靠譜 尤其一早要趕着出去 打了三個電話催 都沒來 最後還是自己跑出去趕潛水的車😂 訂的送機前一天晚上問前台的 taxi 説是 15 美金 第二天中午換了個人就報價 20 美金 😡 這都隨便亂開價 就是趕潛水的車那天早上走得急 錢包沒有鎖起來 被偷了 100 美金😭😭😭 一開始沒發現 回來才確認少了 100 美金 因為是最後一張 100 的了 真的是無語 埃及騙錢坑錢的不少 還來了偷錢的而且是在酒店！

Overall it was terrible. We stayed for three nights. On the first night we found blood stains on one bed and a lot of black dirt on another bed. We called the reception three times and waited for several hours but no one came to change the bedding. Finally we were too sleepy and called the reception to say no need to come and change it tomorrow. At nearly 1:00 am, the service staff knocked on the door and woke me up to change the bedding. Is this kind of hygiene standard for this hotel? Is this kind of slow service standard for this hotel? Is knocking on the door in the early morning to wake up the guests the service standard for this hotel? The food was average, almost unpalatable. I don't know if they deliberately made the food unpalatable to prevent guests from eating too much. On the last day when we checked out, they said that they didn't copy our passports when we checked in. They were lying because they had asked us to copy our passports when we checked in. They must have lost the copies, but they lied that they didn't copy them. My friend took the bag where my passports were at the gate. It took more than ten minutes to go back and forth from the reception to the gate. We had a flight in the morning, so I said I didn't have time to get it, and the reception accepted it. Then they called the security guard at the gate to intercept us and chased us out to ask for our passports. I don't understand. In short, this hotel has poor service, bad food and the staff lie. 總體比較糟糕。一共住了三晚，第一晚我們發現一個床上有血漬，一個床上有很多黑色的髒東西。打了前台三次電話，等了好幾個小時都沒有來換床上用品，最後我們實在太困了，給前台打電話說不用來了，明天再換吧。接近凌晨一點時，服務人員敲門把我吵醒了要換床上用品。這樣的衞生狀況是這家酒店的標準嗎？這樣慢的服務是這家酒店的標準嗎？凌晨敲門把客人吵醒是這家酒店的服務標準嗎？ 食物很一般，快接近難吃的程度了。不知道是不是故意把食物做的難吃防止客人吃很多。 最後一天我們退房時，說入住時沒有複印我們的護照。他們在說謊，因為入住時已經問我們要護照複印了，應該是他們弄丟了複印件，但是他們就滿嘴謊言說沒有複印。我放護照的包朋友拿着了在大門那邊，從前台往返大門要十多分鐘，早上我們趕飛機，我就說沒有時間去拿，前台就接受了。然後他們又給大門的保安打電話攔截我們，追出來要護照。我不能理解。 總之，這家酒店服務差，食物難吃，工作人員會說謊。

房間就那樣正常五星級水平，但是整體的服務非常好，全包早餐非常的好吃，然後酒店整體的服務都是很好的，但是如果你們想訂那些娛樂項目，建議不要從酒店定，他的價格會虛高，大約在40美金，但如果你就四人訂的話，應該是個600磅左右，就比如説追海豚，所以不太建議在酒店訂東西，但酒店的整體設施都是很好，而且很大也有沙灘有海上健身房飯很好吃，還有兩個餐廳推薦大家來這個酒店是不錯的