紙牌酒店 (Hotel Solitaire, Indore)

There was no cleanliness. As we walked into the room, the floor was completely covered with dust that one cannot walk barefoot. The fridge was not there in the fridge area. The cupboard was full of dust. The shower gel bottle was empty. No toilet roll. The room service guys weren't receiving the call, so I had to call reception for anything. Lastly, for the checkout, they won't even adjust for a minute. The reception guy said if the time goes from 12 to 12:01 he will charge an extra 50% of the booking amount. Worst stay

It was good experience and the staff is very friendly and good food was as per instructions made so nice and tasty

Good experience overall. Staff was very good. Location is at proper distance from services. It was a very pleasant stay. We had reached early and the desk staff was extremely kind to get a room ready for us without any hassle. The views from room, reception etc are beautiful! the best part of our stay here was the car service that hotel provides.

It was a pleasing stay. The property was good and had a connectivity. The food, services and the amenities are really appreciated.

Location is not appreciated. No proper parking facility. Room had a ac leakage. In short not again.

Not good hotal ekdam ghatiya tha vhake stap batamij the mere se extra charge lye 2000 rupye

At the time of check out the staff demands extra money. Don't like the location as this location is very crowded. There is no parking space.

Excellent service by staff &managment food breakfast every thing fresh room always neat and clean by staff

Very bad hotel facilities worst experience ever, never going back and will not suggest anyond to go there

the accommodation provided by the hotel was far below expectations. I had booked a room for three people and was anticipating either three separate beds or a double bed with an additional single bed. However, upon arrival, i was allocated a double bed room and offered an extra mattress as an alternative. This arrangement was highly inconvenient and not what was promised at the time of booking. In conclusion, this entire experience has left me deeply dissatisfied and disillusioned. I urge you to address these issues promptly and take appropriate measures to ensure such incidents are not repeated in the future. As a valued customer, i expect better service and transparency. Regards vikash sharma.