多諾德酒店 (Hotel Du Nord)

近火車東站，步行不會遠，8分鐘左右就到，設施比較新，早餐也豐富 前台還會送張遊客卡，還可以寄存行李。。

我們夫婦海外旅遊。該酒店標記4星，各方面都不錯，除了貴。酒店門前是一大草坪廣場，飯館挺多，不喜洋食可去coop超市買回食品自食。瑞士coop超市19點關門。酒店距火車站步行7分鐘左右。

酒店裝修新淨美觀大方，位置優越，交通便利，附近有塊大草地，還有很多餐廳和超市，周邊環境不錯。早餐豐富美味，沒有空調但晚上一點也不熱很涼快，有冰箱

It’s a bit challenging as we did not expect no air conditioning inside our suite with temperature at 35° . We informed the reception and all she can do is to place one more electric fan inside the room. Also, quite a no of small flies and moths stayed inside the room especially the bathroom overnight. We didn’t sleep well for the past two nights ( 2-4 July 2025)

Hotel receptionist was friendly and helpful! The hotel room was spacious, clean and comfortable with 2 sinks ! The room service was great! It was always kept up to date and cleaned! I would definitely recommend, it’s 10 mins walk away from the Interlaken OST, coop supermarket, 10 minutes walk from Interlaken central cut across to eatery places (like Chinese, Indian, western cuisine, and even macdonalds ) ! Hotel view was wonderful too!

位置有點尷尬，離因特拉肯東其實也要走一段距離，還是推薦住因特拉肯西，吃飯購物更方便些。 但，這些都不是重點，重點是這家酒店歧視華人！之前在網上也看到類似評價沒想到玩遍世界的我們第一次遇到態度這麼不好非常無理的國外酒店。 起因是我們定的房間和網上照片不符，窗戶數量和大小衹有圖片的一半，屋內感覺非常逼仄。於是下樓去前台詢問有沒有和圖片一樣的房間，能不能換一下，本着千里迢迢來旅遊儘量把時間花在遊玩的原則上，打算如果問了沒有就算了不要浪費口舌和時間了，本來也就是晚上睡個覺的作用也不泡酒店。 但是萬萬沒料到，我們中午左右到的應該是剛開始入住，前台一個女士回覆房間全部訂完了，圖片上的沒有了之後，從裏屋沖出來一個矮矮胖胖的經理模樣的中老年白人男子，上來就口氣非常不好的説，你們有什麼證據説明你們定的就是圖片房，我們給看永安訂單後，改口耍無賴説網上照片是照片衹是參考，我們房間那麼多不可能都一樣，我們瞬間驚呆了，第一次聽説這樣的**邏輯，訂房app上的圖片可以位置朝向有點不一樣，但房型內部設施和窗戶居然不等於實際！當時我也有點火了，説那放不對的照片是有什麼意義，沒想到這個白男開始撒潑很兇地對我們説，“你們願意住就住，不願意住就去別的酒店 我馬上給你們退房！”這是住過無數國內外大大小小酒店第一次出現趕客的態度，並且是我們都還沒有説幾句話也沒有提出任何要求衹是詢問一下的情況下，毫無服務可言。我們也非常義正嚴辭地告訴那個白男，離不離開是我們的選擇，不是你的安排！也非常感謝永安及時溝通，迫於臨時沒有合適的酒店選擇我們還是住下來了也不想浪費時間在換酒店上了。另外還出現了早上七八點鐘服務員在走廊用大功率吸塵吸吸地毯的情況，直接把人吵醒；還有打掃衞生的阿姨九點來敲門，限我們五分鐘內離開房間她要開始打掃房間的離譜服務… 總之請大家避雷這家韓國人印度人非常多的歧視華人的酒店，毫無服務客人的意識，完全站在自己的角度思考方便酒店，但是對其他國家客人又笑臉相迎的嘴臉，除了門口一片大草坪風景，沒有一點可取之處！ 設施：功能齊全 比較老舊 衞生：早上七八點就在樓廊吸地毯 但沒見衞生很突出 環境：周圍安靜 走路去因特拉肯東十多分鐘 不是最方便的位置 服務：沒有服務可言 歧視華人

酒店位置很好，附近吃飯、買東西的地方很近，酒店停車也很方便，免費停車就在酒店後面地面上（但是車位不多），早餐種類中規中矩，典型歐式早餐。我們住四樓，房間外面走廊上總有一股裝修味，房間裏面還行，房間窗口望出去就是雪山景色，十分心曠神怡，前台服務很熱情，有問必答，洗澡水很大很熱，非常舒服。房間裏面的一次性拖鞋不是每天都會更換的，如果需要更換的話需要自己下到前台去取且需要額外3歐元，冰箱裏的飲品雖然説是免費的，但是不會每天都把喝掉的都上滿的。總體還算不錯，我們住了三晚。

這個酒店得景色非常美，在國內也就屬於一個快捷酒店，然而問題來了，酒店相當不隔音，早上五點走廊有人走都聽的非常清楚，然後酒店的牙刷和拖鞋事先並沒告知是收費的，很離譜，退房時候就要錢了。😟

산 뷰가 아니어서 처음에는 아쉬웠는데, 머물며 보니 이 방향이 더 좋았어요! 방도 청결했고, 무엇보다도 인터라켄 동역에서 가까워서 정말 좋았습니다. 다음에 다시 오게 된다면 이 호텔에 다시 머물것 같아요! 정말 만족스러웠습니다.

先從入住開始説 定了一個雙床房，到了説兩人入住第二人需要再付80法郎，説交早餐費，第二人不要早餐，酒店説不要不行。。。 找永安協商永安的處理方案是很好的，我也很滿意 就是酒店特別雞肋 然後入住了之後我有帶床單的習慣 拿開被子就是幾根頭髮 真的特別噁心🤢 住完準備走了 房間十一點就讓退房 吃完早飯都十點半了，回房間收拾整理 我在化粧，我男朋友在收拾行李 不到十一點就有人過來跟我説要退房了 我説好的我馬上畫完粧了，收拾完行李就下去 我住過這麼多酒店晚退房十分二十分的甚至一兩個小時 都是可以協商的 而且還沒到退房的時間，他説衹給我們十分鐘，十分鐘不退房就要再收我們費，老鐵你是想錢想瘋了嗎 然後粧我也沒再花就開始幫我男朋友收拾行李了 又來一個長得像東南亞那邊的一個女的催，酒店是沒別的事幹了嗎。。。 我説馬上了，她説不行就現在，特別拽 我們收拾完下去，你另一張房卡呢，我説在樓上，她又讓我去拿下來，哥，我大老遠來是來看你臉色的嗎，酒店是就那麼活不起了嗎 Let's start from the check-in. I booked a twin room. When we arrived, they said that for a two-person stay, the second person needed to pay an additional 80 francs for breakfast. We said the second person didn't want breakfast, but the hotel insisted that it wasn't allowed.... I negotiated with 永安 and their solution was very good and I was quite satisfied. It's just that this hotel is particularly annoying. After checking in, I have the habit of bringing my own bed sheet. When I removed the quilt, there were several hairs. It was really disgusting 🤢. When we were ready to leave after the stay, the room needed to be checked out at 11 o'clock. We finished breakfast at 10:30 and went back to the room to tidy up. I have stayed in many hotels. Even if you check out ten or twenty minutes late, or even one or two hours late, it can be negotiated. And it wasn't even the check-out time. He said he would only give us ten minutes. If we didn't check out in ten minutes, they would charge us again. Buddy, are you crazy about money? Then I stopped doing my makeup and started helping my boyfriend pack. Another woman who looked like she was from Southeast Asia came to urge. Does the hotel have nothing else to do?... I said right away. She said no, it had to be right now. She was very arrogant. We finished packing and went downstairs. Where's the other room card? I said it was upstairs. She asked me to go and get it. Dude, did I come from afar to see your bad attitude? Is the hotel so desperate? And that woman, are you being racist or is it strictly forbidden by the hotel that guests are not allowed to check out ten minutes late and you'll be fired?