Kingston Hotel 15 @ Tower Regency, Ipoh (Kingston Hotel 15 @ Tower Regency, Ipoh)

地點尚算方便,有點老舊,我入住的時候有在翻新房間和大廳,希望將來會更好,網絡速度不穩,cp值是好的酒店

พนักงานต้อนรับดีมาก ดูแลเอาใจใส่ แก้ปัญหาให้ได้อย่างรวดเร็ว

There were no towels provided in the room upon check-in. I called the front desk, and they said they would send them over. I had to call five times over the span of one hour before the towels were finally delivered. Because i wait for too long I even offered to collect them myself from the front desk, but they said, "Never mind, we’ll send it to you now." The housekeeping staff (Bangladeshi) were unprofessional. The toilet was seriously dirty — it looked like they just wiped it dry without actually cleaning it. When I lifted the toilet seat cover, the area underneath was absolutely disgusting. The TV remote didn’t even match the brand of the TV, making it impossible to use properly. Malaysian said "asal boleh / better than nothing" Hotel management needs to take this seriously, especially with their housekeeping team. only stay for 1 night. Price was ok. The room itself was okay and quite spacious, but they failed to provide even the most basic necessities for guests.

Clean, spacious, comfortable . Staff are helpful and friendly.. good service.

What a nasty experience!!!! I didn't have much expectations when I arrived at the front desk to check-in but I was given room 818 which had a broken bed and shower area with poor drainage that caused flooding of the bathroom floor!! We contact the front desk and 3 guys from the house keeping came up to check. Then went out said that they will fix it later. They came back and check the bed again and said they will change the bed. 1 hour past and its already 12.15am, no sign of them then rang the front desk again. What a shock, the front desk tried to look for them but no sign of them. MIA!!! Then Mr Shamiel moved us to room 815. What a shock I had when I went into the bathroom to find the toilet covered in faeces!! The front desk man, Shamiel who was very patient and helpful then offered me another room which is 801.Finally had the semblance of a decent room. Decent bed, checked; toilet still dirty and stained but better than the 805.. Finally, a habitable room, I thought although I still had to water down the stained toilet!! I was just too tired to move again. Unless conditions improve this is one place to avoid. I hope the management reads this and improves the standard of housekeeping!!

Big room but the cleanliness need to improve. Leftover rubbish under the cabinet, can see the coffee powder on the cup, fridge got opened bottle water. Reception is friendly.

A lot of dust and dirty, not much amenities like toilet papers, mineral water, toothbrush, tissue, slipper. But soap, shampoo, body wash, shower cap, kettle are available. The workers are friendly and good. Overall still acceptable as the room is big and the price is cheap for a king size mattress room. Consider can make do for a night.

Good service

Kingston Hotel 15 @ Tower Regency could be a solid choice for budget-conscious travelers or short stays who prioritize location and space over luxury. The staff is generally helpful, rooms are roomy, and pricing can be quite attractive during promotional deals. However, if you value well-maintained facilities, modern interiors, smoother logistics (like reception and parking), or a diverse breakfast spread, you might encounter some disappointing elements here.

Time for renovation. Spacing Centrally located