皇家帝國酒店 (Hotel Royal Empire)

Poor experience worst facilities I suggest to all to not stay in the hotel toilets are very very unhygienic plumbing systems are very bad unhygienic environment

I had booked an executive suite at the hotel for a night's stay on 30 March, 2025. Since I requested an early check-in, they temporarily adjusted me in another room as the previous occupants had not checked-out when we arrived there. On entering our suite, I was surprised to see a large dirty room, which they named Executive Suite. The room was quite big and had a separate sitting area, but dining table was missing. There were two toilets, but very dirty. The bigger toilet had a dirty bathtub cum jacuzzi, however I doubt the jacuzzi worked. The tiles in the room had cracks at several places and the dirty fridge, which they called mini-bar, was empty. Even the electric kettle they provided was stinking. When I requested the kettle to be replaced, they send another one which smelled worse. When I sat at the sofa I felt itchy, and it looked visibly dirty. I requested them to change the room. They told they had only one suite. Having no alternative, I told them to allot a clean room, whatever. I was shifted to a double room, somewhat cleaner than the suite. The staff were, however, cordial and laid an extra bed as I was travelling with two children. They didn't give towel in the room and on repeatedly asking, they said the laundry has not delivered the towels. They gave two towels only the next day morning, that too after calling the reception at least thrice. My worst experience in a hotel stay.

It was a great stay..will visit again...staff was very helpful..rooms were very clean and comfortable

All over is very good, neat & clean room, supportive staff, neatness, good amenities, excellent location.

Room service are very bed staff don't listen my room was very unhygienic, cockroach seen in the room dust was all over like telephone ,table light.

very bad service.i book 2 room.they given me on separate floor.unhygenic room.bathroom was too dirty

service very bad, no electricity in the hotel, the management was not ready to co-operate. Worst experience in my 52 years of existence.

Terrible Experience - Avoid This Hotel I recently stayed at this hotel during my 永安 to Jaipur, and it was a complete disaster from start to finish. As soon as I checked in, I realized my room had no window and was filled with a terrible smell. I requested a room change, but it took them over 3 hours to respond. When they finally gave me a new room, it wasn’t much better — the AC didn’t work, and to make things worse, the bathroom exhaust fan was also not working, leaving the bathroom stuffy and uncomfortable. The next morning, I asked for an iron, and they told me the hotel has only one iron for the entire hotel, and they didn’t even know which room currently had it. On top of that, the bathroom had no hot water supply, and after waiting for 30 minutes, they finally brought me a bucket of hot water. The room service was terrible as well. I requested toilet paper, and it took around 2-3 hours for them to provide it. Honestly, even a 1-star hotel would offer better service and facilities than this place. The only saving grace was the rooftop bar, but frankly, there are plenty of better hotels nearby with rooftop bars too — and with far better service. My recommendation: Stay away from this hotel. There are much better options in Jaipur for the same price or even cheaper.

Hotel rooms was not so clean.. bathroom was very useless , no geyser, leakage at every point, low grade towels .. not good overall

Ok