悠品居15 - 怡保麗晶大廈 (Kingston Hotel 15 @ Tower Regency, Ipoh)

酒店還不錯，附近就有很多吃的。 前台Mr. Russel很有禮貌！👍🏻

房間門極難開，若非與老公一起，否則每次進房門都要找服務台。房間夠大，雙床房床頭櫃得單邊及祇有一個插蘇，浴室供應一般，整體房間內的設施及供應品尚可，未至於不便。有點失望，泳池入口的門推不開，望入去泳池好像池底綠色像不潔。早餐供應似全部馬拉食品，不過酒店附近有很多選擇，極方便。櫃枱服務員的態度非常好。

在怡寶熱鬧區附近，不會太麻煩出入，美食街也可以很簡單到達，衞生也可以不會有太多令人困擾的地方即使價格不貴

位置尚可，附近有一些餐廳。走去舊街場大概20分鐘，去糖水街夜市大概十分鐘，酒店重新裝修過，管理和服務質量有待提高。

酒店設施比較簡陋，前台服務人員明顯對業務不熟悉。按照規定三點可以check in，我們四點半到達，還沒有整理完的房間，需要等待。洗澡洗到一半突然沒有熱水了，衹能洗冷啊。

There were no towels provided in the room upon check-in. I called the front desk, and they said they would send them over. I had to call five times over the span of one hour before the towels were finally delivered. Because i wait for too long I even offered to collect them myself from the front desk, but they said, "Never mind, we’ll send it to you now." The housekeeping staff (Bangladeshi) were unprofessional. The toilet was seriously dirty — it looked like they just wiped it dry without actually cleaning it. When I lifted the toilet seat cover, the area underneath was absolutely disgusting. The TV remote didn’t even match the brand of the TV, making it impossible to use properly. Malaysian said "asal boleh / better than nothing" Hotel management needs to take this seriously, especially with their housekeeping team. only stay for 1 night. Price was ok. The room itself was okay and quite spacious, but they failed to provide even the most basic necessities for guests.

What a nasty experience!!!! I didn't have much expectations when I arrived at the front desk to check-in but I was given room 818 which had a broken bed and shower area with poor drainage that caused flooding of the bathroom floor!! We contact the front desk and 3 guys from the house keeping came up to check. Then went out said that they will fix it later. They came back and check the bed again and said they will change the bed. 1 hour past and its already 12.15am, no sign of them then rang the front desk again. What a shock, the front desk tried to look for them but no sign of them. MIA!!! Then Mr Shamiel moved us to room 815. What a shock I had when I went into the bathroom to find the toilet covered in faeces!! The front desk man, Shamiel who was very patient and helpful then offered me another room which is 801.Finally had the semblance of a decent room. Decent bed, checked; toilet still dirty and stained but better than the 805.. Finally, a habitable room, I thought although I still had to water down the stained toilet!! I was just too tired to move again. Unless conditions improve this is one place to avoid. I hope the management reads this and improves the standard of housekeeping!!

A lot of dust and dirty, not much amenities like toilet papers, mineral water, toothbrush, tissue, slipper. But soap, shampoo, body wash, shower cap, kettle are available. The workers are friendly and good. Overall still acceptable as the room is big and the price is cheap for a king size mattress room. Consider can make do for a night.

Kingston Hotel 15 @ Tower Regency could be a solid choice for budget-conscious travelers or short stays who prioritize location and space over luxury. The staff is generally helpful, rooms are roomy, and pricing can be quite attractive during promotional deals. However, if you value well-maintained facilities, modern interiors, smoother logistics (like reception and parking), or a diverse breakfast spread, you might encounter some disappointing elements here.

Time for renovation. Spacing Centrally located