大都會精品酒店 (Metropolitan Boutique Hotel)

真的很棒的酒店，完全超出預期，離景點又近

I had a bad experience at the hotel. I wasn't able to get my 1 day of extended stay to be in the same room as I had for the 3 days that I was staying in. They informed me last minute of the changes in the morning just before my uber arrived to pick me up for my planned 永安 to Zakopan, so I couldn't have ample notice to transfer to the new room. I asked them to go ahead n transfer my things into the new room, in a haste, I had forgotten I left my cash n passports in the safe! When I reached Zakopan, I reached out to the hotel, wanting to inform them to wait for me to go back to Hotel asap n open the safe to retrieve my belongings, but to my horrors, they had already opened the safe without seeking my consent n took the items n transferred to the new room! That was really a terrible decision they had done! I felt my privacy being violated by their unprofessional conduct! Imagine a safe is no longer a safe place for hotel guests to place their valuable n important items anymore, if this Hotel felt they had the right to open the guest’a safe just because they need to “ evict” me from my original classic double room n upgrade me to a Junior Suite for my 1 day of extended stay, which I do not want the upgrade but told them I preferred to stick to my original room!

Ottima posizione, hotel confortevole, bella camera Purtroppo poco silenziosa la camera 105 in quanto il climatizzatore troppo rumoroso e per completare si sentiva in continuazione il rumore delle rotaie del tram situato a poca distanza, fino a mezzanotte e poi riprendeva intorno alle sei e anche se durante la giornata non stai molto in camera la sera e la mattina presto diventa insopportabile, a volte tremava pure la stanza Ottima colazione con poco dolce per noi italiani Cambiando camera lo consiglierei vivamente

The location is good and everything is within walking distance. Staff are very friendly and helpful and price is also reasonable.

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