Dormeo Destinations @ 雅居樂高級公寓近雙子塔 & TRX (Agile Bukit Bintang TRX by Dormeo Destinations)

房間很乾凈整潔，可以看到外面的風景，和姐妹一起旅遊的，很適合旅遊，情侶，家庭。 環境：很乾凈 設施：還可以 衞生：不錯 服務：還行

The unit was new n clean. But the sound proof was very poor. Can heard clearly what’s the next door talking. Furthermore the water pressure very low n weak. Showering time totally can’t enjoyed. The worst thing was the car park. The staff asked us to follow the lot which was mentioned 76A. But we round n round for many times didn’t found it. Only found 76 which already have pple parked it. Text msg to the staff but no reply until we called. Then only said Okok, Juz park other lot n snap photo to them will do. Hello, should said earlier on this part. From the check in time wait for the staff to pass the key, then park the car until went up to the unit we booked, it took us for one hour! This was very tiring. The security also not friendly. The way they talked like we owed them something. When check out time also same, once step out from the unit I already update n msg them. They reply with Okok. As need to take back the deposit, it took 15 min to checked out successfully just to get back the deposit. This was my very bad experience. Although the location was good, but I will not going back anymore in the future. Normally I like to take the photos n sharing, but the checked in process really make me frustrated and totally no more interested to took any photos to share anymore.

The WORST service apartments stay ever in my 20 over years travelling experience. Entire unit (located on 53rd floor) was covered by a disgusting stink smell which came out from a bathroom. Bidet suddenly broken & water splashing everywhere in another bathroom! What a bad luck!! The only Satisfying is the location, just walking distance to TRX Mall.

I recently stayed at this hotel and had a truly wonderful experience. From the moment I arrived, the staff was welcoming, professional, and attentive to every detail. The check-in process was smooth and efficient, and I was pleasantly surprised they have best staff ever. My room was spacious, modern, and very comfortable, with all the amenities I needed for a relaxing stay. The bed was especially cozy, and I appreciated the thoughtful touches like complimentary water and quality toiletries. The hotel’s location is ideal—close to major attractions, restaurants, and public transport, yet peaceful enough for a good night's sleep. I also had the chance to try the on-site restaurant, and the food was absolutely delicious. Whether you're traveling for business or leisure, I highly recommend dormeo. I’ll definitely be returning on my next 永安!

【按金不退+前台經理態度極差 + 管理混亂】 入住時繳了300馬幣按金，退房時酒店拒絕退還按金，沒有任何合理解釋，無任何單據訊息。整個過程前台經理的服務態度極其惡劣，言辭敷衍、語氣傲慢，還帶有挑釁意味，完全沒有基本的職業素養與服務意識。 一家酒店的前台經理本應是形象代表，但在這裏，卻成了破壞顧客體驗的最大問題。按金不退、態度差、管理混亂，這樣的酒店根本不配接待客人。 提醒大家：選擇酒店一定要看差評，避免掉進按金陷阱，特別是不要遇到這種態度惡劣的前台經理！ 關鍵詞：按金不退、前台經理態度差、服務惡劣、管理混亂、消費者權益 避坑！！！避坑！！！

Отличное расположение,в пешей доступности башни Петронас и отличный торговый центр TRX. Стильный ,свежий ремонт.Заселяли на лобби С 2 ,жили в В 2 .На десятом этаже есть бассейн и сад.Всем очень довольны!

1. When book photos and details show as double single bed but when we checked in we received this kind of bed. This consider as extra bed. I told to the check in PIC, he said no unit available to change. I make a complaint to the 永安 cs, the property said i should complaint earlier during my check in. So confusing because i did complaint early during my check in. 2. The key provided only one, i had my kids in the apartment with carer and they need to fetch me after i finished meeting at the lobby. 3. When my friend left the unit for jogging/to convenient store the electricity keep shut down. We need to wake up and press the button few times. Such a troublesome.

交通位置不錯 但房間內容易跳電 不方便多天旅客 東西用完聯絡不便 如果一大早飛機一定要提前一天預約拿回押金 頂樓有漂亮觀景平台

This building is huge. Our apartment smells like cigarettes and we had to leave the windows open. Check in and check out process is quite a hassle. Luckily we were only there for 1 night. Amazing views from 60th floor and it’s not not near TRX by foot. For the price of it, it’s ok to stay in the city.

Extremely good and Central location Very close to KLCC, Mall, convenience stores, 7/12 and restaurants Good Spacious Service Apartments with all amenities - big TV, Ac's throughout the apartment, queen beds, etc Only negative part is that they do not have a receptionist with lobby which is actually not a too bad Go for it