吉隆坡瑪娜瑪娜旗下KLCC錫蘭套房公寓 (Ceylonz Suites KLCC by Mana-Mana)

Wir hatten einen sehr angenehmen Aufenthalt im Ceylonz Suites KLCC by Mana-Mana. Das Zimmer und der Pool boten eine fantastische Aussicht auf die Stadt und die Petronas Towers. Das Personal war freundlich und hilfsbereit. Das Gym punktete ebenfalls mit einer großartigen Aussicht, auch wenn die Ausstattung eher klein und begrenzt ist. Für ein Training zwischendurch ist es aber trotzdem super geeignet. Weniger gut fanden wir, dass im Bad Möglichkeiten zum Aufhängen von Handtüchern fehlten und die Zimmer recht hellhörig waren. Insgesamt aber ein empfehlenswertes Hotel – das Preis-Leistungs-Verhältnis bei der Lage ist unschlagbar.

Good location, reasonable price, We’re stayed for four nights

Belle chambre, surtout pour le prix. Très belle vue sur la tour KL et les Petronas Tower (y compris depuis la piscine) ! Bon resto, même si un peu cher pour la ville de KL. Attention pour le ménage, uniquement tout les 3 jours. Proche du centre en Grab. Je recommande.

Best location, room is spacious and have natural day light, also provides standard refrigerator, cooker and microwave oven , staying was comfortable. Host was good 👍👍

很滿意這次的住宿，性價比挺高的！ 一個房門裡面有兩間房，對於需要兩間房的朋友檔很是私隱安全方便，很喜歡😍

+: Great location, friendly stuff, that really tries to help, square breakfast -: rooms are quite new, but already worn-out, there is a great view, but windows are dirty, you can hardly see what’s outside, sheets and pillows with dirt and blood marks, stiffest bed, I’ve ever slept on, no bath curtain in shower, so everything gets wet after somebody goes to shower, toilet rim survived nuclear war, but needs to be buried and replaced - it is not possible to use toilet with it, sound isolation is poor, so you can watch series with your neighbors

My nine-day stay at Ceylonz Suites KLCC by Mana-Mana, booked through 永安 starting July 17, 2025, was the worst travel experience I’ve ever had, primarily due to Mana-Mana’s abysmal service and deceptive practices. While 永安’s platform is convenient, their delayed response exacerbated the issue. I strongly advise travelers to avoid this property and approach bookings with caution. Mana-Mana’s failures were glaring. The room provided was not the Deluxe 永安le Studio I booked; it was smaller, with a filthy bathroom that was either barely cleaned or not cleaned at all. Their customer service was a disgrace—calls were ignored, put on endless hold, or abruptly disconnected. Mana-Mana’s denial of providing the wrong room, even after I escalated to the Malaysian Ministry of Domestic Trade and Consumer Affairs (KPDN), and their delay in approving a refund wasted four days of my vacation. Their unprofessionalism and apparent prioritization of other booking platforms (e.g., Travelocity) over 永安 bookings is unacceptable and reeks of dishonesty. Just look at the pictures and know that is what Mana Mana will give wrongfully you as a Deluxe 永安le Studio and it will not have the amenities or the size shown in the listing details on the website! 永安, while offering a solid booking platform, fell short in handling this issue efficiently. Their Room Guarantee policy promises a matching or better room, but it took four days of persistent follow-ups to acknowledge my complaint, as they relied on the unresponsive Mana-Mana to verify the issue. Their initial offer of 永安 Coins was insufficient for the disruption caused. I had hoped for faster, more proactive service from 永安 to resolve such a clear breach of their policy. Avoid Ceylonz Suites KLCC by Mana-Mana at all costs—its poor hygiene, non-existent service, and deceptive practices ruined my 永安. 永安 should improve partner oversight and response times to prevent such experiences. Check reviews on other platforms before booking and consider direct bookings to avoid similar nightmares!

Быстрое заселение в апартаменты. Есть залог. Мы захотели оставить 100$, не в местной валюте, управляющий разрешил так сделать. Номер пошарпанный, имелись пятна на постельном белье, диван был прожжен, окна грязные. В душе нет перегородки и лейки со шлангом, только тропический душ. Вид на парк и башни. Предоставлены зубные щетки, тапочки, чай, кофе. Есть гладильная доска и утюг. На последнем этаже над бассейном есть сад, откуда открывается красивый вид на город. Выезжали в аэропорт в 8 утра, стойка регистрации работала (она не круглосуточная, это надо учитывать), залог вернули быстро. Персонал вежливый.

Kali pertama stay sini, bilik dia seperti kondo dual key yer, 1 rumah dibahagia kepada 2 bilik.. so far okey jer. Pihak pengurusan pulak buduh x bagi baucer breakfast just suruh snap photo resit i bayar hotel 🤣🤣🤣

The location is stellar. Overall I would suggest this hotel and stay there again. Excellent views! Minor issues are that there are only 4 lifts for a 40 floor building which is enough for a residential building but not for a hotel. Be prepared to wait on the lift. Also the restaurant on the 37 floor is terrible, avoid it! All in all, enjoyed my stay in KL and this hotel.