大阪屋旅館 (Osakaya Ryokan)

酒店服務態度非常好。酒店職員記住每一位住客，出門口職員攞定鞋擺喺門口，又可以幫我。另外一間酒店，我哋可以安心去滑雪返嚟。直接去嗰間酒店check in就ok。早餐及晚餐酒店派一位講英文的一對一服務。

位置很好，温泉也很好，訂了包早，晚餐，兩餐都是普普通，沒什麼特別。房間很大，很舒服。最大問題是房間冇wifi，只有大堂有，付錢都沒有。 看過附近酒店都有提供WiFi ，想訂大阪屋要接受這點😅

Great old Ryokan just 1 min walk from Yubatake. Service staff are polite & helpful though they may not understand English at times.

Excellent location, only 2 minutes walk to the town centre. But food is slightly under the expectation, especially when take into account of what we have paid.

非常滿意👍環境很好，

草津温泉の中では古い建物で、ザ旅館という雰囲気を味わえました。翌朝、雪が降っていて1日目と全く違う景色でした。車の雪かきもしてくれ見送り、出かける時も聲をかけてくれ、対応も良かったです。また草津温泉に行く時は泊まりたいと思います。

接送職員有禮，有𨍭車接送旅館！ 旅客的鞋不能直著住入房間，只可在旅館門前更換拖鞋，保持環境乾淨，旅環境算舒適，房向樹林，有男女湯池或自費浸私人湯池很好舒服！

Excellent service. I will give 10 out of 5 if I could. There was a staff who rushed out to us and asked if we were going to stay at the Ryokan. Very helpful for lost travelers overwhelmed by the cold weather. Greeted us warmly when we arrived. Explained the important information to us as best as they could in English, which is perfectly fine. Room was big. Decorated meticulously in the traditional Japanese style. Yukata and Obi provided added on to the immersive experience. Dinner was exquisite. Dishes gave us a taste of what traditional Japanese cuisine was like. The food was sincere (didn’t feel like frozen / canned / ready made food), served and plated meticulously. There were 2 onsens, indoor and outdoor. They were clean and spacious enough. Water (I believe) is from the hot spring nearby and was immensely therapeutic. Ryokan was near the heart of the town and everything was within walking distance. Kindly shuttled us to the bus terminal when we checked out (we didn’t have to wait for fixed timings) and carried our (heavy) luggage. All in all, we enjoyed the one night stay very much and they set a high bar for Japanese hospitality.

酒店有接送服務，不用拿着行李前往酒店，酒店非常接近草津温泉商店街，十分方便。晚餐及早餐亦很美味，温泉也有2個區域，價錢經濟，算是不錯的酒店。

1泊2食，早餐同晚餐都食到好飽。有2邊温泉可以浸，地點都一流，一行出去就係廣場，好靚。酒店都好易揾，員工都好好同埋好貼心，推薦比大家住。