舒適套房酒店 (Comfort Suites Kyle)

Our stay was Friday Jan 31st through Monday February 3rd. The room was next to a road and construction trucks parked all over the lot. The trucks were loud starting up at 5:45 on Saturday AM. We stated we are light sleepers, didn't want to be next to an elevator, sooo road and trucks were ok in their mind. Duh In the room there was a container sitting next to the coffee pot half eaten. In the bathroom the sink would not open or close, had to get the guy from the front desk to come up with a putty knife and screwdriver, to open up the sink stopper. We had facial tissues on Friday and had none after that, despite leaving the container on the counter showing it was empty. The remote in the room did not work digitally. I had to change the channels by hand there was no digital input of numeric values to change the channels, despite them trying two remotes. The staff at the front desk are cordial but the cleaning staff does the minimal, no ensuring that every room is stocked properly. Would be the last place I would stay again. It is located in a very convenient retail area, with lots of restaurants and stores.

When we arrived after 3 o'clock we were told there was no TV or internet and not nicely. then we were not told that breakfast was from 6am to 9am on the weekends so we had to go across the street to eat breakfast. then the room was supposed to be handicap accesible but the shower was walkin with no hold bars or seating. the bed was so high that I had to find something to climb up on to get into it. Not enough towels in the bathroom either. I travel often and this location was not a good experience.