Snow Pine Apartment (Snow Pine Apartment)

中規中矩的一個民宿，設施齊全適閤家庭或幾個朋友出遊 蒂卡波湖也沒啥驚艷的，川西也很多這樣的海子，觀星川西也大把地方衹是海撥高。新西蘭旅遊文宣水平太高了

在Tekapo中心的一個小丘上，這裏開發了很多類似的房屋，比較新。房裡做飯的設施一應俱全，當然再添一個電飯煲，多點調料就更好了。

位置挺好去湖邊較近。

酒店十分乾淨。。。環境十分優美。。。非常清潔。。。十分好的酒店！！！一定會介紹給好多好多朋友！！！

住宿地點距離小鎮車程好近，環境衞生乾淨企理，熱水暖爐供應正常，私家車輛可泊街，自己煮食用具齊全。

房間很寬敞，衞生條件也還可以，窗戶是落地窗，距離湖邊十幾分鍾，有客廳和廚房，兩個卧室，我們是一個大床和兩個小床的卧室

酒店位置方便，有桌球枱給予娛樂。房間非常整潔和空間很大，房間暖氣十分足夠。自駕遊的話車子可以泊在門口，十分方便。

房子很新，適閤家庭入住

超大客廳包含廚房，全套餐具，廚具 ，四周都要採光，明亮乾淨，三個房間都有廁所，適合6人以上居住，窗台球室在房間進門邊

We are couple with a 5 year old girl. We paid SGD697.85 (Singapore dollar) for staying 2 nights in this “2 bedroom apartment” as stated. 3 points here to explain the terrible experience. 1. tv remote is not working. I don’t mind the owner making excuse like “ replied customer’s message within 20mins…..” but they actually took 29mins to reply (19:10 till 19:39). In fact, they didn’t manage to change the tv remote in the end. So I stayed 2 nights without using the TV! 2.there is no clear and obvious description that this “2 bedroom apartment” is actually an adjoining unit which means when u walked into the front door then there are 2 doors link to split parts of the apartment. The problem of adjoining units are thin walls are used to split the apartment into 2 small units. When u stay in this kind of apartment, u have to endure all kind of noises from whoever staying in neighboring rooms. We had 2 days enduring guesting from the other room shouting, slamming the door, kids screaming like crazy both early in the morning and afternoon! 3. When I reflect this bad experience with 永安 customer service, this hotel responded like they have no fault at all and played with words. This attitude makes us feel like being fooled. We paid money to expect to stay in an apartment with privacy and quiet environment but indeed we had such a bad experience! In this market, if it’s an adjoining unit, they should not charge at the rate as if it’s an entire apartment. I’m alright that they rejected to refund the extra amount they charged. Just have to reflect the facts in the review. Thanks.