HF費尼克斯花園酒店 (HF Fenix Garden)

離巴士站和地鐵站只是幾分鐘路程，但要上一個小小的斜坡到酒店門口，拖大型行李箱的話可能有點累。 服務人員友善親切，房間也乾淨整潔，但淋浴間略嫌太小。

早餐餐廳負責應賓的侍應生服務態度非常好、每早見他都是笑迎迎、又優默又敬業、見他對每位客戶都是充滿熱情的

房間給的是陽面的，很明亮，但每天打掃衞生很慢，一般下午6點才能打掃到。酒店的早餐太單一了，每天都一樣，種類也比較少，但交通和地點很方便安全

Very central and convenient location, 2 mins walk to Metro, 3 mins to bus stop towards old town or airport. Safe area. Many restaurants nearby.

房間不大，但是清爽乾淨，帶露台的話景色不錯。

You can easily walk to landmarks like the Marquis of Pombal statue, Eduardo VII Park, and nearby department stores. Most of all, the staff were incredibly friendly, which made my stay even more enjoyable!

房間不太大，但很乾凈、整潔，每天打掃衞生；前台友好。早點比較豐盛，總有一款適合你；酒店坐落地點近中心地帶，出行方便，100米內就有地鐵、汽車；對面就是花園，開滿紫羅蘭色的藍花楹樹排列在小路兩旁，使人感到清新、浪漫而鬆弛。

Хороший отель, чистые номера. Расположение отличное, рядом красивый парк, метро, до достопримечательностей можно дойти пешком. Завтраки вкусные, выбор большой, только вот завтрак с собой (breakfast box) было бы хорошо улучшить. Если поедем в Лиссабон ещё, с удовольствием в этом же отеле остановимся.

Excellent location to metro, buses, and restaurants. The room is very clean and with lots of storage space. Staff are friendly and willing to help. They will arrange airport transfer for you if needed. We also enjoy their breakfast very much. I would highly recommend this hotel for those who will visit Lisbon.

We stayed here for 3 nights for vacation, below are our experience and reviews. Cons: 1. Complimentary Water (only 2 during entire stay): • Complimentary water is only provided on the first day, but this was not communicated at check-in. • The vending machine water is overpriced (4.5x supermarket price). • Clear instructions at check-in would allow guests to plan ahead and buy water elsewhere. 2. Reception Service: • No guidance on how to call the front desk from the room,resulted in us going down to reception for assistance. • Unprofessional receptionist behavior: • A receptionist prioritized personal conversations with other guests over assisting me, even after noticing I needed help. • My query took less than a minute but was delayed unnecessarily, leaving me frustrated and disappointed. 3. Housekeeping Issue: • Despite placing a “Do Not Disturb” sign on the door, housekeeping knocked repeatedly and did not respond when asked who was there. • The door lacked a peephole, which raised safety concerns as we couldn’t verify who was outside. 4. Taxi Drop-off: • The hotel’s entrance is on a ramp near a traffic light, making it difficult for taxi to stop directly in front of the door. • Guests with heavy luggage may find it inconvenient as taxis often park farther away. Some Pros: • Excellent location near a park with a charming Christmas market. • Safe area with plenty of nearby restaurants and supermarkets, making it very convenient. • Decent-sized rooms with ample space and a large desk for working. • Good breakfast options.