倫敦尚泊遊艇酒店 (Sunborn London Yacht Hotel)

Absolutely amazing stay for 2 nights! Staff and Service were outstanding! Room was upgraded free of charge 😁 would definitely recommend and will hopefully return soon!

Really lovely room. So spacious. Staff were all really nice and helpful. Would definitely stay again.

Gorgeous and lovely hotel, customer service was excellent and great communication

The service was exellent from reception to the brdakfast restauran staff are friendly and helpful. Food was nice. Want to mention the receptionist who help me sort out my booking my child was missing on the booking. ALEKH he was very helpful and very kind.

Very Happy experience from standard Upgraded To suite room with balcony view.

Priya in reservation on my pre booking was great tried helping me with my valentines dinner reservation unfortunately the catering team dont understand hospitality as they could not change one dish on the valentines menu so they expected someone to pay GBP 95.00 for mushroom risotto. Arrival not good staff using guest elevators as laundry elevator  Check in disaster not enough staff I arrived 2pm the front desk acknowledged my arrival but when rooms were ready they spoke to individual guest in next seating area to give them room key and I was left so with the huge queue had to wait 45 mins to check in . Room dirty windows mirror toilet would stop running, I paid GBP 300 for a king bed and got a twin bed put together with a bed topper very uncomfortable. The WiFi very poor so could not connect to their website in the room had to go to reception to order room service  Room service arrived paid cash waiter took it came back said cannot pay cash ??? Why not ?? Also could not charge to room, the waiting disturb my dinner 4 times knocking on the door.  Parking is not 2 minutes away you must walk at least 15 minutes from excel London.  Breakfast excellent . Overall not worth the money

It was a good experience to be away from all the hustle. Location was good but couldn’t go to sky deck as it was under some kind of maintenance which was one of the reasons why I booked this place.  Amenities were fine but not that excellent.  Breakfast was good but very less options for Halal foods which was an inconvenience to us.  But overall was a good stay. Reception staffs were really friendly and welcoming.

What a lovely hotel the breakfast was great and the rooms were a good size

I really enjoyed my stay at sunburn

非常好的入住體驗，很特別，房間寬敞，臨水，如同住在郵船上，早餐豐富，服務員熱情專業，衹是在週末或者會展期間房價會上浮很多，交通也非常便利，有兩條地鐵線到達，周邊環境也不錯，雖然距離城市機場很近，白天飛機經過有噪音，但基本不影響休息，因為晚上禁航，晚上也是從7點開始有飛機經過，強烈推薦