國王十字客棧酒店 (Kings Cross Inn Hotel)

英式樓梯太小和陡大件行李上下樓要小心 離車站很近地理位置優秀 免費寄存行李 服務態度算是不錯的 作為倫敦的第一站也算不錯的體驗

最悪です。特に日本人の方は絶対にここには泊まらないでください。 階段を上がって入り口。 部屋に行くのにも狹く迷路のような2〜10段ほどの階段を登ったり降りたり。女性が大きいスーツケースを持って行き來するのは困難です。 また階段を上り下りしながら結局辿り着いたのは地下の奧の部屋で、換気が全くされていなく濕気とカビの臭いが充満した部屋。 シャワー＆トイレの臭いが特にひどすぎて籠っていられず、結局シャワーを浴びることができませんでした。 またエアコンをつけてもひどい悪臭です。 病にかかりそうなカビ臭で、夫婦揃って頭痛と喉の痛みと吐き気を訴えました。 しかし、チェックイン時に他の女性が部屋の交換を訴えてもリクエストが通っていなかった様子を見て、部屋の交換は諦め、2泊の予定のところ、1泊だけにし別のホテルに移動しました。 ホテルから近く立地は良いですが全く休めるホテルではありません。ストレスで今も思い出したくないです。 返金を求めたいほどですが、諦めています。もう一生行くことはありません。

酒店設施陳舊，對標國內2星及以下。剛到酒店 發現沒有燒水壺充電 但是沒有充電壺，廁所門損壞 無法關閉。第一時間和酒店反饋 要求修酒店廁所門。出遊晚上返回酒店 發現廁所門仍舊沒有修好，要求換房間 被告知沒有空餘房間，當即表示無法接受，要求退房。5分鐘內給我們跟換了房間 但是房間無法內鎖。投訴給永安客服 要求退房，酒店拒絕退款。這個酒店 差評！ 還是要感謝永安客服從中調解，雖然調解無果 也是站在客戶角度 來協調處理

意外的是房間還挺大的，不過確實跟評論區説的一樣在地下室，而且去房間上樓下樓的。但是在這個地段有個這麼大的房間獨立衞浴好像也説得過去，暫住了一晚沒什麼問題，破天荒的配備了空調，就是有點吵，窗外就是馬路。

Firstly, they couldn't find any reservations they finally gave us a room with a view of kings cross. Perfect location for st pancras and kings cross, multiple restaurants, fast food chains. The room for 3 adults was very small, and I couldn't open the window as secondary glazing falling out with a large gap . Wooden window was mouldy dusty and with a crack in the pain. The curtains were dirty also. Toilet leaked all over bathroom floor this room had not seen a duster in quite sometimes. There was no sink plug, and the tv would not turn off. I asked the night desk person for a few more pillows as they were extremely thin and some. Batteries for remote he said he would bring them up, but there were no more pillows. Three hours later, another member of the party and I went back and again requested he said he thought i was coming back for Batteries however he still didn't have them ready?? After another member of the party stated this and that more pillows were needed again and a sink plug would be nice. He appeared a little while later with all of the above and pillows. There is no parking outside this hotel, so we parked at the ncp Kings cross 8 min walk £24.00 24h.

Good location and clean room.

房間有一個大床一個小床不錯，就是空調不怎麼管用，還好天氣不是很熱

Good location for a first time Traveller to get on train from London to all the side of UK. The room is nice only its cleanliness.

Great location, the hotel just opposite the King Cross train or tube station. Lots of restaurants around. Free to store luggage. We are lucky to get an upgrade of room . Platform 9 3/4 is nearby . Our first stop after stored the luggage before check in time.

The space and lay out of the room is ok. Not too small as other hotel. Very close to King Cross station. Only reception wasnt avialable at the desk all the time. He always goes somewhere else, need to wait most of the time.