Limehome馬拉加卡爾梅德爾卡門寬街 (Limehome Málaga Calle Ancha del Carmen - Digital Access)

表通りから少し離れた靜かなロケーションです♪ 事前に部屋キーロック開錠のレファレンス番號を確認の事 現地で問い合わせも電話にでた擔當者によっては不親切な対応があり　ご注意を⚠️

Todo bien repito sin duda y lo recomiendo muchísimo para una familia lo único malo que no funcionaba el ascensor y para subir 2 plantas con niños pequeños fue muy complicado pero lo demás bien todo

我和朋友在這間酒店入住了4日3夜，但整體體驗非常失望，遠遠不符合我們對基本住宿衞生與服務的期待。 第二天早上，我們在房間內發現一隻活蟑螂在地上亂爬，朋友被嚇得當場驚慌失措。當天下午，酒店的警鐘又無故誤響，造成住客驚嚇和不必要的混亂。 第三天早上出門時，我們在酒店走廊再次看到一隻死蟑螂。沒想到當天晚上回到房間，竟然又在浴室發現一隻奄奄一息的蟑螂。這樣的情況實在讓人無法接受，我們立即聯絡了客服尋求協助。 然而客服的回應令人更加失望，不但態度冷淡，用詞也讓人感受到他們完全沒有意願解決問題。對於我們提出的清潔需求與換房要求，客服直接回覆：「現在沒有房間可以換」、「我們做不到清潔服務，要等明天早上員工上班再處理」。這樣的處理方式令人感到非常無助與被忽視，完全沒有提供任何實際協助或替代方案。 雖然酒店後來主動提出當晚房費的10%作為補償，但以我們經歷的狀況而言，這個補償金額根本無法彌補我們的心理不安與住宿的不適。 這次的入住經歷讓我們對這間酒店的清潔程度、害蟲控制以及客服應變能力極度失望。我們不會再考慮再次入住，也無法推薦給其他人。

Great Stay!

房間乾淨整潔，入住得提前聯繫客服💁♀️

Хороший апарт-отель без стойки регистрации рядом с центром города. Регистрация и получение кодов доступа полностью online. Номер-студия был достаточно просторен для семьи из 4 человек. Есть все необходимое для приготовления еды, недалеко супермаркеты на любой вкус.

This is our second time staying in the apartments under Limehome, as the furniture and interior decoration always meet our requirements. The flat was spacious, around 35m2. Everything you need, like tableware and kitchenware, was provided. Also, there is a coffee maker and kettle. There is no free water, but the two tea bags and two coffees are free. Instant hot water and strong water pressure and towels are provided for 3 days. However the mirror light was broken and the air conditioning was weak. It was reported on arrival and they allowed us to change to a new room the last day, but we chose to stay in the same room as the bedding of sofabed of the new room wasn't prepared and new room is much smaller. Overall, I would love to come back again and stay in the properties of Limehome, as the customer service is prompt and strong at problem solving. We didnt take pictures of the room as it was exactly the same as those on the Internet. And these are the photos that we saw in Malaga. And hope you all love what we love too.

Everything was nice, there were just couple of disappointing things: 1. That’s not so simple to get into. We had to call to the support 2 times. Pin for the appointment didn’t work. You may need Wi-Fi to check in before enter, use the appointments one. 2. There was a problem with internet connection. Only once but for the whole evening. 3. Cleaning came after 9 days only. So we were out of toilet paper and clean towels.