威爾維特酒店 (Velvet Hotel)

The receptionist was warm and welcoming, and the hotel itself has a really trendy vibe. The bar staff had great energy, and the room décor was stylish with a very comfortable bed. However, on closer look the room felt a bit worn - ripped wallpaper, holes in the tiles, the shower coming away from the wall and a grubby sink. From around 4am to 8am there was constant noise from the room above due to squeaky floorboards, and outside the window there were loud disturbances all night, which made it hard to sleep. The shower was hot and powerful, but checkout was difficult as no one was at reception and I had to search for a staff member. The receptionist apologised and mentioned we could have contacted the night manager via WhatsApp, but this wasn’t communicated to us. There’s so much potential here - some maintenance, better soundproofing and a reception bell would make a big difference. I’m hoping for some kind of goodwill refund!

Amazing rooms and service also in a perfect location.

設施：不錯 衞生：好 環境：優雅

The hotel is in a very nice location,we had an upgraded room which was a very nice touch.thank you so much

Nice stay, great location. Wasn’t noisy

A well decorated boutique hotel ; the room was elegant and the bed was very comfortable ; room was not very big in comparison to the bed size; nice canal view but some noise from outside though the windows were double glazed. Generally good but slightly overpriced ( comparing with the apartment hotel next to Piccadilly station).

不錯的設計，地理位置很方便

1. 這家酒店的服務真的太棒了！員工們非常友善和樂於助人，總是能及時滿足我的需求。房間也非常乾淨舒適，床鋪很舒服，給我帶來了一個愉快的住宿體驗。2. 酒店的地理位置非常便利，周圍有很多商店和餐館可以選擇。而且交通也很方便，附近有地鐵站和公交站。這對遊客來説非常方便，可以更好地探索這座城市。

前台服務員態度非常好👍🏻套房房間大又漂亮乾淨👍🏻👍🏻👍🏻

Muy bien ubicado cerca estación de tren. Limpio. Cama muy cómoda y buenas toallas y productos de baño.