安縵珍納 (Amanjena)

非常好的酒店 簡直天堂 酒店房間設施基本上有點舊了 但是氛圍很好 真的是讓人放鬆的地方。 以設施來説價格偏高 但是以設計還有氛圍來説的話真的是沒話説。 設計的太好了

酒店有點老了 設施有點舊 服務可以 但對比其他安縵很一般

超級喜歡的度假酒店，特別喜歡孔雀綠的設計，心安定安靜下來，酒店的節奏是輕輕慢慢，下次還要來住上一週，值得推薦！

Nice service.

非常值得的酒店，可以説是整個摩洛哥之行的高光時刻，每個房間都是一個獨立的Riad 庭院，服務親切但不過分熱情，除了餐食一般，環境可以説是無可挑剔。馬拉喀什其實整體都比較臟亂差，酒店內和酒店外可以説是兩個世界，如果下次再來馬拉喀什，仍舊考慮住在這裏！

設計很棒，衞生遇到了沙城暴，所以有點不乾淨，但是服務人員很快會來打掃衞生，服務特別好，很開心，記得給小費，

值得一去的酒店

とても見事なホテル、落ち着いた雰囲気で清潔、スタッフの皆さんの対応も最高です。庭でテント貸切でのディナーはこれまでにない特別な気分になる幸せなものでした。 これまでSri Panwa, PhuketやJumeirah, Maldivesが良かったですが、同等かそれ以上の良いホテルでした。

環境和建築是很好的，但是服務屬於普通酒店水平，感覺對不起這個溢價。比如我和朋友分別在不同時間抵達，但酒店衹肯給每個房間提供一次免費pick-up，最後還是我們房間取消了送機服務他們才肯給我朋友報銷去程的打車費，非常費勁。而國內一晚兩三千人民幣的酒店都是按人次免費pick-up的，你們同品牌的琅勃拉邦的安縵也是在每位客人每次出酒店大門玩耍的時候都給安排免費接送的。另外我們吃早餐的時候工作人員還把果汁灑在了我們另一位朋友的身上，也沒有道歉，也沒有處理我朋友身上的和地上的果汁。總之這家的服務很跟不上，不會去第二次的

I recently had the opportunity to stay at Amanjena to celebrate a momentous occasion - my wedding anniversary. However, I regret to see that the experience was far from the memorable celebration I had envisioned. Late Pick-Up: Our disappointment began when the pre-arranged pick-up service was delayed by 30 minutes. We had high hopes for a seamless start to our special day, but the delay left us feeling disheartened. Unwelcoming Check-In: The check-in process was neither warm nor welcoming. The individual who assisted us seemed unwell, frequently coughing throughout the process, and their demeanor was less than hospitable. Furthermore, the request for extensive personal information, including home address and occupation, felt invasive and detracted from the celebratory mood of our anniversary. Pool Temperature: One of the main reasons we chose your resort for our anniversary was the promise of a room with access to a pool. However, the pool's temperature was disappointingly cold, making it uncomfortable for a swim. We were surprised that a premium establishment like Aman does not offer a heated pool or jacuzzi. When we inquired about the possibility of heating the pool, the manager promised to check and never got back to us, leaving us waiting for an answer. TV Remote Issues: The inconvenience continued when we found that the TV remote control was non-functional. This may seem like a minor issue, but it had a noticeable impact on our desire to unwind and enjoy our time together. Shower Drain Problems: The slow drainage in the shower area was another inconvenience that affected our stay. The water took an excessive amount of time to drain, which was both uncomfortable and unhygienic. Bathing Salt Quality: To add to our disappointment, the bathing salt provided had sharp objects in it and did not dissolve as expected. This presented a potential safety hazard and was certainly not the soothing experience we had hoped for. Passport Delay: In a final instance of frustration, we realized that our passports had not been returned to us two hours after checking in. It was only after we called the front desk and waited for an additional 10 minutes that they were finally delivered back to us. Our wedding anniversary is a special occasion, and we had high hopes for the quality of service that Aman is renowned for. However, the numerous inconveniences we encountered left us with a sense of profound disappointment on what should have been a joyous day.